Voice Communications Analyst jobs in Virginia

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Communications (Voice and Data) Engineer
  • Loudoun County Public Schools
  • Ashburn, VA FULL_TIME
  • Position Overview

    The DDI Communications Engineer position is responsible for ensuring core infrastructure equipment operates in a stable, efficient, and optimized manner.  Specific tasks include assisting with design, installing, configuring, testing, monitoring and maintaining enterprise networks and communications platforms.  The Engineer will resolve issues and consult with the Lead Engineers to apply outstanding communication, analytical, technical, critical thinking, and creative problem-solving skills; ensuring all core communications infrastructure operates effectively and efficiently to maximize digital experiences for LCPS staff, students, and community.  The position will assist in developing process to ensure the district gains maximum benefit from supported technologies.  The Engineer may also work as a Technology Support Center resource to ensure collaboration with all teams to resolve issues quickly.

     

    Roles and Responsibilities

    The following information is intended to describe the overall nature and scope of the work being performed in relation to the position. This is not a comprehensive listing of all responsibilities or tasks; other work may be assigned when deemed appropriate:

     

    • Collaborates with technical and non-technical staff on core infrastructure projects.
    • Works with all teams to design and deploy new systems and enhancements to existing systems.
    • Utilizes critical thinking skills to troubleshoot core infrastructure issues.
    • Develops documentation and processes for internal and end user support.
    • Monitors and documents system performance and identify solutions.
    • Works with lead engineering staff and leadership as required on projects, problem resolution, and other related tasks.
    • Acts as technical liaison for Technology Support Center inquires and client support.
    • Provides training and functional understanding to all staff in a positive and professional manner.
    • Develops processes as directed to ensure the district gains maximum benefit from supported technologies.

     

    Qualifications

    Below are the qualifications for this position:

     

    • Bachelor’s degree in a Technology field; or any equivalent combination of education, experience, and/or training to demonstrate the standards, concepts and guidelines to perform the responsibilities of the position
    • Five years’ experience with maintaining core infrastructure systems
    • Experience servicing computer systems and networks, analog, digital, VoIP and Unified Communication platforms
    • Proven working experience supporting core infrastructure systems to include wired and wireless networking (LAN/WAN), data circuit management, firewall management, and associated network monitoring tools as well as analog, digital, VoIP and UC solutions
    • Working understanding of ITIL methodologies
    • Ability to train staff and clients in the operation of all supported systems and platforms
    • Ability to work with a team to ensure alignment with core infrastructure projects and initiatives with division mission and goals
    • Ability to conduct research into new technologies and determine fit for division
    • Strong customer service, organization, and communications skills
    • Ability to approach problems with creative problem solving

     

    Physical Requirements

    The following provides a brief description of physical requirements for this position:

     

     

    While performing the duties of this job, the employee is regularly talking. expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

     

    Telework Disclosure

    Employees who perform the responsibilities of the above position have been identified as having the potential to telework. Telework is defined as completing one's duties and responsibilities at a site other than one's assigned duty location. In order to be eligible for telework privileges, an employee must have demonstrated consistent, positive performance and have the support and approval of their direct supervisor. In addition, these employees must have reliable high-speed internet and a designated workspace that allows them privacy while completing sensitive and confidential work.  Employees who are non-exempt and are teleworking will work their required scheduled hours and gain approval from their supervisor if they work more than 8 hours a day or more than 40 hours in a workweek.  Teleworking privileges can be amended, changed, or revoked based upon the performance of the employee, as well as the needs of Loudoun County Public Schools. 

     

    FLSA Status: Exempt

    Months/Days/Hours: 12 months, 248 days, 8 hours per day

    Reports to: Supervisor, Communications Engineering

    Telework Eligible: Partial

    Salary Range:  $66,450 - $122,790 annually

     

     

  • 22 Days Ago

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Communications Analyst
  • Network Runners, Inc.
  • Arlington, VA FULL_TIME
  • Communications Analyst Company Description: Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the C...
  • 2 Days Ago

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Communications Analyst
  • Creative Global Consulting
  • Fairfax, VA FULL_TIME
  • Job DetailsCommunications Analyst Client: SBAPOP: 12 monthsLocation: Hybrid, 2-3 days in Fairfax, VA SCOPE The Communications Analyst will assist in developing strategic communication plans, process d...
  • 8 Days Ago

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Communications Analyst
  • Oasys International, LLC
  • Fairfax, VA FULL_TIME
  • Who Are We: Oasys is home to a dedicated team of technologists, consultants, engineers, and subject matter experts who provide world-class consulting and advisory services to our clients. We are rapid...
  • 11 Days Ago

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Marketing Analyst, Performance Reporting & Analysis
  • Cox Communications
  • Springfield, VA FULL_TIME
  • As a Marketing Reporting Analyst, you will be responsible for managing campaign performance reporting, analytics, and ROI attribution to optimize spend, maximize marketing effectiveness, and achieve m...
  • 3 Days Ago

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Financial Contract Analyst – Herndon VA
  • Cogent Communications
  • Herndon, VA FULL_TIME
  • Company: Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ti...
  • 1 Month Ago

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Lead Data Scientist
  • Nucleix Ltd.
  • San Diego, CA
  • About Nucleix: Nucleix is a leader in the field of next-generation sequencing and its application in medical diagnostics...
  • 3/28/2024 12:00:00 AM

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Imaging Systems Administrator
  • HCA Healthcare
  • Anchorage, AK
  • Classification: Contract to Hire Contract Length: 3 months Job ID: 16413417 Location: Anchorage, AK CereCore® provides E...
  • 3/28/2024 12:00:00 AM

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Business Analyst
  • Neudesic, an IBM Company
  • Irvine, CA
  • About Neudesic, an IBM Company Passion for technology drives us, but it’s innovation that defines us. From design to dev...
  • 3/28/2024 12:00:00 AM

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Digital Marketing Analyst - Paid Media Analytics & Optimization
  • PACSUN
  • Anaheim, CA
  • Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styl...
  • 3/28/2024 12:00:00 AM

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Financial Analyst
  • Cove Communities
  • Phoenix, AZ
  • Job Summary The Financial Analyst will play a crucial role in providing financial reporting, business insights, and anal...
  • 3/28/2024 12:00:00 AM

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Healthcare Strategy Analyst - Employee Benefits
  • AssuredPartners
  • The Healthcare Strategy Analyst position is responsible for working with Underwriting, Data, Account Managers, and produ...
  • 3/28/2024 12:00:00 AM

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Senior GRC Security Analyst
  • Hirewell
  • Chicago, IL
  • Join our innovative team at a pioneering industry leader revolutionizing the way we build! We celebrate diversity, champ...
  • 3/28/2024 12:00:00 AM

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New Business Development Analyst
  • Oak View Group
  • Greenwood Village, CO
  • Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Ti...
  • 3/28/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$62,947 to $81,179

Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020
Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020