Voice Communications Manager jobs in Troy, MI

Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

187 Voice Communications Manager jobs found in Troy, MI area

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Network Engineer (IP telephony and IP contact center solutions)
  • BlueStone Staffing Solutions
  • Dearborn, MI
  • This technical position will be part of a voice transport team providing engineering, planning and ... Duties include: * Lead/contribute to the design, management and support of the transport ...
  • yesterday

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Telephony Engineer
  • Dechen Consulting Group
  • Dearborn, MI
  • ... voice transport team providing engineering, planning and support responsibilities for a global ... Leadcontribute to the design, management and support of the transport infrastructure comprising of ...
  • yesterday

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Jr. Network Analyst
  • J.D. Power
  • Troy, MI
  • Perform device configuration management, backup and logging best practices * Perform network ... Power, we amplify the voice of the consumer, and help brands improve the value of their products ...
  • 2 days ago

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Customer Service Call Center Representative - Banking
  • Randstad Corporate Services
  • Detroit, MI
  • Escalate issues to management and/or second levels appropriately * Document case details in a ... Capture complaint and Voice of the Customer feedback * Document and perform customer account ...
  • 6 days ago

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Part Time Social Media Specialist
  • The Fountain Group
  • Detroit, MI
  • ... tone of voice and approach in all responses and assist Social Community Management Team with ... Communicate with customer service teams for social issue and complaint escalations * Provide social ...
  • 6 days ago

Troy is a city located in Metropolitan Detroit's northern suburbs in Oakland County in the U.S. state of Michigan. The population was 80,980 at the 2010 census, making it the 11th-largest city in Michigan by population, and the largest city in Oakland County. Troy has become a business and shopping destination in the Metro Detroit area, with numerous office centers and the upscale Somerset Collection mall. In 2011, Troy was ranked the safest city in Michigan, as well as the 19th safest city in the nation. In 2008, Troy was ranked 22nd on a list of "Best Places to Live" in the United States by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Manager jobs
$113,676 to $150,803
Troy, Michigan area prices
were up 1.2% from a year ago

Voice Communications Manager in Rockville, MD
Develops and implements standards, procedures and processes for the Network Operations Center.
December 03, 2019
Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.
December 20, 2019
Document the result of the deployment in a Government provided template with input and conduct a post-deployment review with the Government.
December 31, 2019