Job Title: Warranty Specialist
Department: Customer Service
Reports to: General Manager
Location: Detroit Lakes, MN
Summary
The primary role is responsible to service all warranty repairs or product replacement from finished product in accordance with the Warranty and Standards and Maintenance guidelines.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Supervisory Responsibility
This job has no supervisory responsibilities
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. The performance of this position requires occasional exposure to the manufacturing areas where the use of safety glasses is required, and the use of hearing protection may be required.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Hours will vary due to job duties. Typical days and hours of work are Monday through Friday, 7:00 a.m. to 3:30 p.m. with overtime as needed.
Travel
Moderate travel to customer and other sites required on a weekly basis.
Education Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Previous home construction experience is preferred.
Additional Eligibility Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AAP/EEO Statement
Dynamic Homes, LLC. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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