Warranty Coordinator jobs in California

Warranty Coordinator evaluates, writes, and fills work orders and warranty claims. Coordinates warranty information and establishes policy settlements for equipment out of warranty. Being a Warranty Coordinator requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Warranty Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Warranty Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Warranty Coordinator
  • Cromer Material Handling
  • Santa Maria, CA FULL_TIME
  • Join Our Growing Company Today! Where Service Is Everything!

    Warranty Coordinator, Full Time
    Salary Range: $21.55/HR to $28.55/HR DOE - On Site
    Location: 1205 S Blosser Ave, Santa Maria CA

    Why Cromer Material Handling?
    • Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs
    • 401k with company match
    • 10 paid holidays
    • 15 vacation days
    • Training and development
    • Competitive pay
    • Tuition reimbursement
    • And so much more!

    The Warranty Coordinator serves as the liaison between the company and the manufacturers, ensuring adherence to proper warranty procedures. They perform moderately complex tasks, analytical assignments, interpret and translate rate and repair information to the manufacturer’s warranty system, generate reports for analysis, and provide communication on warranty and/or business system issues.
    Job Duties:
    • Processes all warranty claims, ensuring timeliness, proper documentation, and a high level of accuracy.
    • Escalates all high-dollar warranty claims to Product Support management, including the Director of Product Support, for support.
    • Ensures all warranty procedures or guidelines provided by the manufacturer are followed.
    • Ensures 100% compliance with all manufacturers recalls and service campaigns/product support bulletins (PSBs) within a reasonable amount of time of being notified in order to meet deadlines.
    • Researches and reviews all manufacturer product bulletins and recalls, taking appropriate action as needed to ensure compliance.
    • Communicates and collaborates with branches and staff as needed, ensuring follow-up on all warranty processes and claims.
    • Utilizes technical skillset when processing claims to achieve maximum recovery of total dollars from manufacturer.
    • Identifies unique warranty cases, which may result in obtaining special arrangements with the manufacturer to receive reimbursement for repairing manufacturer defects.
    • Analyzes and appeals denied claims and claims exceeding the allotted timeframe by the manufacturer, performing root cause analyses; makes recommendations for improvement and drives solutions.
    • Provides summary reports of all claims processed, documenting variances between number of dollars on the job and what was recovered; creates ad hoc reports as requested by management.
    • Identifies and troubleshoots warranty processing issues, providing recommendations for resolution, and escalating as needed.
    • Utilizes internal software programs to generate analytical reports; ensures report accuracy and provides summaries for service department staff.
    • Partners with team members and managers to identify and implement business improvements to achieve ongoing operational efficiencies.
    • Participates in Product Support meetings and other department meetings as requested.
    • Meets internal warranty goals and maintains standards as directed by management.
    • Assists with the development and maintenance of process documentation, including training and developing the technical and analytical skills of less experienced team members.
    • Provides technical communication support for all branches during down times/slow periods.
    • Is reliable and punctual in reporting for work as scheduled.
    • Maintains professionalism on the job at all times.
    • Performs other duties of a similar nature as required.
    Qualifications:
    • High School Diploma or equivalent. Vocational or technical certification preferred.
    • Two or more years of experience in a service-related field.
    • Proficiency in Microsoft Office Suite.
    • Ability to work independently and to effectively prioritize demands and execute tasks.
    • Keen attention to detail.
    • Ability to build relationships with manufacturer representatives.
    • Ability to interpret and communicate technical information.
    • Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
    • Strong project management and organizational skills.
    About us:
    Cromer, Inc. is a leader in the material handling industry for Northern California, Central California, and Southern Nevada. We have been in operation for over 25 years. With a staff of more than 150 people spread across 6 locations.
    Cromer, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
  • 9 Days Ago

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Warranty Coordinator
  • Cromer Material Handling
  • Bakersfield, CA FULL_TIME
  • Join Our Growing Company Today! Where Service Is Everything! Warranty Coordinator, Full Time Salary Range: $18.29/HR to $24.23/HR DOE - On Site Location: 4608 Saco Road, Bakersfield, CA 93308 Why Crom...
  • 29 Days Ago

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Warranty Programs Coordinator
  • Epson America, Inc
  • Los Alamitos, CA FULL_TIME
  • Are you looking for a flexible hybrid work schedule? Epson is a global technology company at the forefront of technological revolutions in imaging, robotics, precision machinery and electronics, and i...
  • 13 Days Ago

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Service Warranty Coordinator
  • AutoNation
  • Irvine, CA FULL_TIME
  • The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate p...
  • 7 Days Ago

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Service and Warranty Coordinator
  • RecruitGigs
  • Santa Clara, CA FULL_TIME
  • Service and Warranty Coordinator Overview/Position Summary: Works in conjunction with the Service Team and Account Manager to provide customer service, convert, and track orders, and service accounts....
  • 9 Days Ago

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Service and Warranty Coordinator
  • RecruitGigs
  • Santa Clara, CA FULL_TIME
  • Service and Warranty Coordinator Overview/Position Summary: Works in conjunction with the Service Team and Account Manager to provide customer service, convert, and track orders, and service accounts....
  • 9 Days Ago

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Sales/Customer Service Specialist
  • TAXA Inc
  • Houston, TX
  • Job Description Job Description Taxa Outdoors is seeking a Sales/Customer Service Specialist to join our team. This pers...
  • 4/19/2024 12:00:00 AM

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Customer Service Specialist
  • Elite Flooring, Inc.
  • Norcross, GA
  • **In Office - Norcross, GA** Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with re...
  • 4/19/2024 12:00:00 AM

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Warranty Administrator
  • Bolte Custom Homes Llc
  • Scottsdale, AZ
  • Job Description Job Description Bolte Homes is a residential construction company based in Scottsdale, Arizona. Our proj...
  • 4/18/2024 12:00:00 AM

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Warranty Coordinator (Residential Construction)
  • Kimberley Development Corporation
  • Ankeny, IA
  • Job Description Job Description WARRANTY COORDINATOR Seeking: Join us as a full-time Warranty Coordinator, vital for ens...
  • 4/18/2024 12:00:00 AM

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Warranty Specialist
  • Flooring Careers
  • Lakeland, FL
  • Job Description Job Description The Warranty Specialist will primarily operate within an office setting, providing techn...
  • 4/18/2024 12:00:00 AM

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Construction Customer Service / Warranty Administrator
  • Staff Financial Group
  • Duluth, GA
  • Construction Customer Service / Warranty Administrator Our client located in Gwinnett is looking to fill a position for ...
  • 4/17/2024 12:00:00 AM

8
Warranty Coordinator
  • 84 Lumber Company
  • Elkton, FL
  • Overview: The coordinator is responsible for assisting store locations, builders, contractors and homeowners with servic...
  • 4/16/2024 12:00:00 AM

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Warranty Coordinator
  • Manpower
  • Palmetto, FL
  • Our client in Palmetto,FL is seeking a Warranty Coordinator to join their team. As a Warranty Coordinator, you will be p...
  • 4/15/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Warranty Coordinator jobs
$52,634 to $69,138

Warranty Coordinator in Portland, ME
You will primarily be responsible for administering warranty claims for our new boats.
December 13, 2019
Warranty Coordinator in Huntington, NY
Ranging from managing the warranty life cycle from receiving a new warranty claim, prioritising, managing engineers and contractors, re-claiming from the manufacturer and closing out the invoice claims.
December 18, 2019
Warranty Coordinator in Norwich, CT
As a warranty coordinator, it is your responsibility to make sure that all incoming warranty requests are processed as they should be.
December 25, 2019