Warranty Coordinator jobs in Dallas, TX
Warranty Coordinator evaluates, writes, and fills work orders and warranty claims. Coordinates warranty information and establishes policy settlements for equipment out of warranty. Being a Warranty Coordinator requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Warranty Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Warranty Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Warranty Coordinator jobs
Warranty Service Coordinator (Customer Service)
- UTS
-
Richardson, TX
FULL_TIME
-
Job Title: Warranty Service Coordinator (Customer Service)
Company: UTS, LLC
Location: Richardson, TX (Dallas-Fort Worth Metroplex)
Salary: $50,000 to $60,000, with the possibility of earning monthly performance bonuses.
Hours: Mon-Fri, 40-Hours
Benefits: Medical, Dental, & 401k
Overview:
We seek a highly organized and detail-oriented Warranty Service Coordinator (Customer Service) to join our nationwide window and door service company. The successful candidate will be responsible for a territory of states and coordinating between Independent Contractors, Homeowners, and Manufacturers to schedule and complete warranty work for the manufacturers we support. This role requires strong communication skills, managing multiple tasks simultaneously, and a customer-focused mindset.
Responsibilities:- Coordinate and oversee the warranty service process for window and door repairs and replacements.
- Coordinate between Homeowners and Independent Contractors to schedule and complete warranty work promptly and efficiently.
- Serve as the main point of contact for Independent Contractors, providing clear instructions and resolving any issues or concerns that may arise.
- Communicate with manufacturers to ensure compliance with warranty guidelines and obtain necessary approvals for warranty work.
- Maintain accurate records of warranty claims, including detailed documentation of repairs, replacement parts, and associated costs.
- Collaborate with the Customer Service team to address customer inquiries and resolve any warranty-related concerns.
- Monitor and analyze warranty data to identify trends and recommend process improvements to enhance efficiency and customer satisfaction.
- Assist with training and onboarding of Independent Contractors on warranty procedures and requirements.
- Stay updated on manufacturers' warranty policies and procedures, proactively communicating any changes or updates to the appropriate stakeholders.
- Act as a liaison between the manufacturers, Independent Contractors, and internal teams to ensure smooth coordination and completion of warranty work.
Requirements:- High school diploma or equivalent qualification; additional certification in customer service or related field is a plus.
- Proven work experience as a Customer Service Representative, Claims Coordinator, or Warranty Service Coordinator or similar role.
- Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Strong verbal and written communication skills, with the ability to effectively communicate with contractors, manufacturers, homeowners, and internal teams.
- Customer-focused mindset with a commitment to delivering exceptional service and resolving customer issues promptly and satisfactorily.
- Ability to manage multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment.
- Proficient in using computer systems and software, including Microsoft Office Suite and CRM systems.
- Knowledge of window and door products and repair processes is a plus but not required.
- Ability to build and maintain strong relationships with both external contractors and internal teams.
- Problem-solving skills and the ability to effectively resolve conflicts and issues that may arise during the warranty service process.
- Ability to work independently and in a team-oriented environment.
Benefits:- Competitive salary based on experience and qualifications.
- Comprehensive benefits package, including health insurance, retirement plans, and vacation time.
- Professional development opportunities to enhance skills and knowledge.
- Opportunity to work with a dynamic and supportive team in a growing company.
Why Join UTS, LLC:- Be part of a reputable and Veteran-Owned business.
- Opportunity to work with a diverse and skilled team.
- Competitive compensation package and growth potential.
Website: https://uts.homes/
Note: The responsibilities and requirements listed above are intended to describe the general nature of the role and are not exhaustive. The Warranty Service Coordinator may be required to perform additional duties as assigned based on organizational needs.
- 30 Days Ago
Rental Fleet Maintenance Coordinator
- Heavy Fleet Rental Maintenance Coordinator
-
Irving, TX
FULL_TIME
- Job Summary: The Rental Fleet Maintenance Coordinator is responsible for supporting the Rental Fleet ROI maximization by supporting the Rental Fleet Maintenance Supervisors in their efforts to control...
- 23 Days Ago
Claims Department
- CareGard Warranty Services
-
Grapevine, TX
FULL_TIME
- CareGard Warranty Services, Inc. is growing again! Through a recent partnership with a large OEM, CareGard is adding positions in all departments. Are you a servant leader looking for a company to par...
- 6 Days Ago
Claims Department
- CareGard Warranty Services
-
Grapevine, TX
FULL_TIME
- CareGard Warranty Services, Inc. is growing again! Through a recent partnership with a large OEM, CareGard is adding positions in all departments. Are you a servant leader looking for a company to par...
- 6 Days Ago
Accounting
- CareGard Warranty Services
-
Grapevine, TX
FULL_TIME
- CareGard Warranty Services, Inc. is looking for accounting professionals with experience in the Insurance and/or Automotive F&I industries. Experience in this industry is preferred, but not required. ...
- 10 Days Ago
Chief Information Officer (CIO)
- CareGard Warranty Services
-
Grapevine, TX
FULL_TIME
- AFG Companies is at the forefront of cutting-edge technology in the automotive retail industry, developing new technologies that will transform the entire automotive retail industry business ecosystem...
- 10 Days Ago
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0 Warranty Coordinator jobs found in Dallas, TX area
Warranty Coordinator
- AER
-
Fort Worth, TX
- Job Description Job Description This position is responsible for handling warranty claims and technical support. Primary...
- 4/24/2024 12:00:00 AM
Customer Service Tech - Kaufman/Rockwall/County & surrounding area
- DR Horton Inc.
-
Rockwall, TX
- Job Description Customer Service Tech - Kaufman/Rockwall/County & surrounding area - 2200523 **Description** **D.R. Hort...
- 4/24/2024 12:00:00 AM
Customer Care Representative II
- KOHLER
-
Dallas, TX
- Customer Care Representative II Work Mode: Hybrid Location: Hybrid at Portland, OR, Dallas, TX or Houston, TX Opportunit...
- 4/22/2024 12:00:00 AM
Field Service Representative - New Jersey/Maryland Territory - Remote
- Bombardier
-
Richardson, TX
- At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good id...
- 4/22/2024 12:00:00 AM
Customer Service Tech - Grayson/Collin/Hunt County Area
- DR Horton Inc.
-
Rowlett, TX
- Job Description - Customer Service Tech - Grayson/Collin/Hunt County Area (2200058) **Job Description** Customer Service...
- 4/22/2024 12:00:00 AM
Service Cashier
- Mercedes-Benz of Plano
-
Plano, TX
- Mercedes-Benz of Plano is currently seeking a Service Cashier. Ewing Automotive Group, a family owned and operated deale...
- 4/22/2024 12:00:00 AM
Customer Care Manager / Warranty Service Manager - Prosper/Celina Area
- Highland Homes, Ltd.
-
Plano, TX
- ** Customer Care Manager / Warranty Service Manager - Prosper/Celina Area** **Job Category****:** WARRANTY **Requisition...
- 4/21/2024 12:00:00 AM
Customer Care Representative (Fort Worth Area) Dallas, TX
- TRI Pointe Homes
-
Dallas, TX
- ** Customer Care Representative (Fort Worth Area)** ? AddThis Sharing Buttons Customer Care Dallas, TX ID: 1381-350 Full...
- 4/21/2024 12:00:00 AM
About Dallas, Texas
Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Warranty Coordinator jobs
$47,098 to $61,867
Dallas, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a Warranty Coordinator do?
Warranty Coordinator in Albuquerque, NM
Lead development, execution and management of warranty processes that are fit-for-purpose for the affected expansion projects contracts.
December 31, 2019
Warranty Coordinator in Montgomery, AL
Position Summary As the Grounds and Events Coordinator is responsible for the protection and enhancement of the Wunder Garten s grounds including the implementation of all improvement and maintenance.
January 17, 2020
Warranty Coordinator in Rochester, NY
Review the accuracy of warranty claims, approve claim payment and ship warranty parts with a high level of accuracy.
January 06, 2020