Warranty Coordinator evaluates, writes, and fills work orders and warranty claims. Coordinates warranty information and establishes policy settlements for equipment out of warranty. Being a Warranty Coordinator requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Warranty Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Warranty Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Overview: We are seeking a detail-oriented and organized individual to join our team as a Warranty Administrator. As a Warranty Administrator, you will be responsible for managing and processing warranty claims for our products. This is a vital role in ensuring customer satisfaction and maintaining the reputation of our company. Duties: - Review and process warranty claims submitted by customers or dealers - Verify warranty coverage and ensure all necessary documentation is provided - Communicate with customers, dealers, and manufacturers regarding warranty claims - Coordinate with internal departments to gather information and resolve any issues related to warranty claims - Maintain accurate records of warranty claims, including documentation, approvals, and payments - Assist in the development and implementation of warranty policies and procedures - Provide support to the sales team by answering questions related to warranties Requirements: - High school diploma or equivalent; additional education or certification in business administration or a related field is preferred - Proven experience as a Warranty Administrator or in a similar administrative role - Strong attention to detail and excellent organizational skills - Proficient computer skills, including experience with warranty management software or databases - Excellent communication skills, both written and verbal - Ability to work independently and prioritize tasks effectively - Knowledge of warranty regulations and procedures is a plus If you are a motivated individual with strong administrative skills and a passion for providing excellent customer service, we encourage you to apply for the position of Warranty Administrator. Join our team and contribute to our commitment to quality and customer satisfaction.
Job Type: Full-time
Pay: $16.89 - $17.85 per hour
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Work Location: In person