Warranty Coordinator jobs in Lowell, MA

• Identify & document business requirements, as well as map them to SAP to design the future state solution.
• Configure and prototype business solutions based on blueprint / business process definitions.
• Assist with testing activities such as, but not limited to, creating test scenarios, cases, and scripts, as well as executing unit testing, integration testing, and user acceptance testing.
• Develop a strong understanding of all system functions within the SAP/S4HANA modules, such as Service/Warranty Management, to effectively support and improve the ongoing architecture.
• Plan, organize, document, coordinate, and schedule work in the development of assigned tasks. May lead or supervise the assignments of other team members.
• Assist with training activities and post implementation support.
• Stay abreast of current and future business policies, procedures, and workflows within the Business Unit that is supported.
• Develop and maintain financial process SOP's.

• Bachelor's Degree in Computer Science or a related field.
• 15 years of ERP implementation experience as a SAP Service/Warranty Functional lead analyst with cross-functional experience in MM, SD, PS, and FICO.
• 7 years of SAP end-to-end implementation experience in SD or MM modules as a functional lead analyst.
• Minimum of 5 full life cycle implementations of SAP Warranty Claim Processing Process.
• Minimum of 2 full life cycle implementations of SAP S/4HANA.
• Experience leading end-to-end SAP implementation projects.
• Experience working with Quality Teams, Sales Teams, Warehouse Teams, Logistics Teams, and Supply Chain teams in a fast-paced technology company.
• SAP S/4 HANA certification is preferred.
• Experience with a project-oriented organization would be a plus.
• Experience with detailed requirements gathering and strong business process design skills.
• Significant experience with unit testing, integration testing, user training, and user acceptance testing along with post-production support.
• Ability to manage high-pressure situations and build trust with customers and stakeholders.
• Ability to prioritize multiple simultaneous issues and tasks.
• Outstanding time management skills and attention to detail
• Capability to work independently and take initiative with minimal supervision.
• Excellent verbal and written communication, active listening, and interpersonal skills.
• Experience working with Agile Scrum methodology.

About the Company:
Symbotic