Warranty Coordinator jobs in Tuscaloosa, AL

Motherson is a multinational, people-focused enterprise serving a diversified industry range with a broad range of products and services and is one of the 22 largest automotive suppliers worldwide. With facilities spread across 41 countries and the strength of over 200,000 employees, the company has a truly global environment where diversity and inclusion drive our culture.

SMP Automotive is the Motherson Group’s specialist in innovative modules and complete systems for the automotive industry.

• A globally preferred supplier of cockpits, door panels and bumpers in Europe, United States, Mexico, Brazil, and China.
• A leading plastic expert with innovative processes and technologies.
• One of the largest suppliers of bumpers, instrument panels and door panels to the premium segment.

Locally, since 2018, SMP Alabama has been producing modules and polymer products for Mercedes Benz US International (MBUSI) in our state-of-the-art facilities. Parts we produce include:

• Interior door panels
• Front and Rear Bumpers
• Grills
• Claddings
• Rear Spoilers
• Rocker Panels
• Running Boards

Quality Warranty Engineer

The ideal candidate should should have a 

• Bachelor’s Degree in Engineering and/or Master’s degree in Engineering
• Strong Knowledge in QM- Systems e.g. DGQ Q-Manager
• VDA certified PSCR
• VDA certified FQA
• IAFT internal Auditor

Main Duties

• Review OEM requirements with regard to warranty and provide feedback to sales team. 
• Ensure that warranty data and filed return parts are analyzed with regard to potential product safety issues.
• Support and participate in warranty contract negotiation with OEM and with SMP sub tiers 
• Train plant warranty team in warranty requirements
• Audit plant warranty process to ensure compliance to legal, OEM and SMP requirements
• Measure warranty process performance and define with plants countermeasures
• Maintain generic stage 1 and stage 2 test plans
• Oversee the technical factors for standard warranty processes are in place in all plants
• Collect the information for seral claim binder
• Organize together with purchasing warranty workshops for top 5 suppliers