Warranty Coordinator evaluates, writes, and fills work orders and warranty claims. Coordinates warranty information and establishes policy settlements for equipment out of warranty. Being a Warranty Coordinator requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Warranty Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Warranty Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Scope of PositionThe Ohio State University Health System is committed to improving access and service to customer. The Pre-Certification position functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm, and mutual respect.
This position ensures the coordination of the insurance verification and precertification process for all outpatient procedures, inpatient admissions, and other designated services for patients to The Ohio State University Health System.
Position SummaryThe Pre-Certification coordinator responsibilities include understanding and verifying benefits for Outpatient, Inpatient and Ambulatory Surgery Services as well as obtaining prior authorizations.
In addition, the analyst will at times contact patients / families to ascertain additional demographic and insurance information essential to the authorization processes while also informing patients of co-pays that will be due.
High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare
environment.Preferred :
Associate degree and at least 1 year experience in a Patient Revenue role at OSUWMC. Experience with medical terminology and payer requirements preferred.
Experience with Windows, Excel, and intranet / internet navigation tools as well as system content. Demonstrated ability to work in multiple databases and software applications;
experience using automated databases for management and reporting. Ability to work in self-directed manner while interacting with consumers, physicians and all medical center faculty and staff.
Ability to communicate clearly with health care team.
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Last updated : 2024-04-07