Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Body Shop Customer Support Specialist / Collision Center Administrative Assistant
Come be a part of our growing, world class team Join the Best...the largest dealer group on the Eastern Shore!
The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.
We offer our Body Shop Customer Support Specialist / Collision Center Administrative Assistant:
Extremely Competitive Salaries with HUGE earning potential and monthly Incentives
Full benefit package available after 90 days ( Medical, Vision, Dental, Life Insurance and more)
Monday- Friday schedule for work & family balance
PAID every Friday
Paid Vacation, Holidays, and Personal Days
401K Plan with Employer Match
Employee Purchase Discounts
Drug-free workplace
Body Shop Customer Support Specialist / Collision Center Administrative Assistant Responsibilities may include but are not limited too:
Completes reconciliation on all accounts payable and receivables, deposits, petty cash, and receipt
Greets and assists customers in a pleasant and professional manner, in-person and over the phone
General office duties such as computerized data entry, insurance processing, complying reports, and filing
Other duties to be assigned
Requirements for the Body Shop Customer Support Specialist / Collision Center Administrative Assistant are:
"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status."
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