Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Full-time position in the Office of the Registrar. Responsibilities include course section entry, room scheduling, section reports on system, managing SAU Registrar email account and servicing in a customer service role assisting students, faculty, staff, and alumni. Candidate must have knowledge of relational database management and Microsoft Office and a desire to work in a team environment. Required: Associate's degree or 3-5 years related experience. Position open until filled. St. Ambrose University is an independent, comprehensive, and Catholic diocesan university firmly grounded in the liberal arts and is committed to fostering a respectful environment that recognizes and embraces diversity among all students, faculty, and staff. As an equal opportunity institution, St. Ambrose actively seeks applications from members of underrepresented groups. Please apply online at https://stambroseuniv.applicantlist.com and upload a cover letter, resume and contact information for three professional references. EOE
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0 Web Customer Support Specialist jobs found in Davenport, IA area