Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
We’re searching for qualified candidates to fill a General IT Support Services position within the Asset Management Branch. The position will work directly with the Hardware Asset Management (HAM) group completing daily equipment deliveries throughout Frankfort as well as electronic scrap pickup throughout the state. They must also support all other functions and service delivery of the HAM group as needed.
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Job Type: Contract
Salary: $22.00 - $24.00 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Web Customer Support Specialist jobs found in Frankfort, KY area