Web Customer Support Specialist jobs in Killeen, TX

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Specialist
  • CAR CarMax Auto Superstores, Inc.
  • Killeen, TX FULL_TIME
  • 6128 - Killeen - 3504 E. Central Texas Espressway, Killeen, Texas, 76543 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do – Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver’s License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
  • 5 Days Ago

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Medical Assistant
  • Pain Specialist of America LLC
  • Killeen, TX FULL_TIME
  • DescriptionPain Specialists of AmericaPain Specialists of America ("PSA" or "Company") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. PSA is growing...
  • 19 Days Ago

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Business Development Manager (Independent Contractor)
  • Buddy Web Design and Development
  • Killeen, TX CONTRACTOR
  • Interested in using your prospecting and sales skills with a growing technology company with an in-demand service, a great portfolio, and excellent customer reviews? Buddy Web Design & Development is ...
  • Just Posted

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Range Support Specialist
  • Staccato Ranch Texas LLC
  • Florence, TX FULL_TIME
  • DescriptionTHE COMPANYEstablished in 2023 and located in Florence, Texas, Staccato Ranch Texas, shares a property with Staccato 2011’s manufacturing facility. Staccato Ranch Texas proudly serves shoot...
  • 25 Days Ago

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System Support Specialist
  • NANA Regional Corporation
  • Fort Hood, TX OTHER
  • NANA Regional Corporation
  • 2 Days Ago

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Customer Care Specialist
  • McLeod Auto Sales
  • Killeen, TX FULL_TIME
  • Job Title: Customer Care Specialist Company Overview:Join our dynamic team at McLeods, where our core focus is changing lives . At McLeods , we are committed to delivering exceptional customer service...
  • Just Posted

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0 Web Customer Support Specialist jobs found in Killeen, TX area

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Customer Support Specialist - PT
  • At Home Group Inc.
  • Cedar Park, TX
  • **Manage Your Profile** Enter the email address or phone number you used to create your profile. Once your identity is c...
  • 3/28/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Harker Heights, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Killeen, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • Copperas Cove, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Harker Heights, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • DataCamp
  • Killeen, TX
  • [Customer Service / Remote] Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget - As a Customer Su...
  • 3/24/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Copperas Cove, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Copperas Cove, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

Killeen is a city in Bell County, Texas, United States. According to the 2010 census, its population was 127,921, making it the 21st-most populous city in Texas. It is the principal city of the Killeen–Temple–Fort Hood Metropolitan Statistical Area. Killeen is directly adjacent to the main cantonment of Fort Hood. Its economy depends on the activities of the post, and the soldiers and their families stationed there. It is known as a military "boom town" because of its rapid growth and high influx of soldiers. Killeen is located in western Bell County at 31°6′20″N 97°43′36″W / 31.10556°N 97.7...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$47,528 to $66,813
Killeen, Texas area prices
were up 1.2% from a year ago

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