Web Customer Support Specialist jobs in Lenexa, KS

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Web Customer Support Specialist jobs

C
Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Kansas, KS FULL_TIME
  • Join Our Team Today!

    We are offering a $1000 sign on bonus!!!

    • Looking to kick start a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities


    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:
    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off
  • 6 Days Ago
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A
Customer Support Specialist - FT
  • At Home
  • Olathe, KS FULL_TIME
  • $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 20 Days Ago
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F
Customer Support Specialist
  • Flight Schedule Pro
  • Overland Park, KS FULL_TIME
  • Flight Schedule Pro is looking for a resourceful & helpful Customer Support Specialist to join our growing aviation software company. At Flight Schedule Pro, you’re not just a number . . . you’re a ke...
  • Just Posted
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S
Customer Support Specialist
  • Steadily Insurance Agency
  • Overland Park, KS FULL_TIME
  • Steadily is an insurance technology company that specializes in rental property insurance for landlords. We’re Series B, just over 100 people, manage $6B in risk, and are intent on becoming the world’...
  • Just Posted
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T
Customer Support Specialist
  • TEKsystems
  • Olathe, KS FULL_TIME
  • Description:Responsible for daily communications with assigned customersDaily email correspondence and phone calls regarding requests for information and general load trackingLogging into customer por...
  • 1 Month Ago
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A
Customer Support Specialist - PT
  • At Home
  • Olathe, KS PART_TIME
  • $11.75-15.28/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 24 Days Ago
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0 Web Customer Support Specialist jobs found in Lenexa, KS area

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Customer Support Specialist
  • JARBO Employment Group
  • Kansas City, MO
  • Job Description Job Description Summary – Customer Services Representative – Customer Support: We are seeking the best c...
  • 4/24/2024 12:00:00 AM
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U
Customer Support Specialist
  • Uhlig LLC
  • Overland Park, KS
  • **Customer Support Specialist** * 8455 Lenexa Dr, Overland Park, KS 66214, USA * Full-time * Department: HOA Operations ...
  • 4/24/2024 12:00:00 AM
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K
Banking Service Representative (Entry-Level)
  • Katapult Network
  • Kansas City, MO
  • Katapult Network is designed to help college graduates with zero to two years of professional experience find their next...
  • 4/23/2024 12:00:00 AM
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E
Electronic Banking Client Service Officer (Hybrid Eligible: AZ, KS, MO, NM)
  • Enterprise Bank & Trust
  • Olathe, KS
  • Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
  • 4/22/2024 12:00:00 AM
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A
Customer Support Specialist
  • A.b. May
  • Kansas City, MO
  • Job Description Job Description Salary: $16-$20A.B. MayHelping People Thrive!We are the premier Home Service supplier in...
  • 4/22/2024 12:00:00 AM
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U
Customer Support Specialist (40)
  • Uhlig LLC
  • Overland Park, KS
  • **Customer Support Specialist (40)** * 8455 Lenexa Dr, Overland Park, KS 66214, USA * Full-time * Department: HOA Operat...
  • 4/22/2024 12:00:00 AM
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B
Customer Support Specialist (Bilingual)
  • Basys
  • Kansas City, MO
  • Summary Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, visio...
  • 4/21/2024 12:00:00 AM
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E
Group Customer Service Op. Lead
  • eDreams Odigeo SA
  • Shawnee, KS
  • **Group Customer Service Op. Lead** **Job Description** Posted 3 days ago **eDreams ODIGEO** (www.edreamsodigeo.com) is ...
  • 4/21/2024 12:00:00 AM
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About Lenexa, Kansas

Lenexa /lɪˈnɛksə/ is a city in Johnson County, Kansas United States. it is the 9th most populated city in the Kansas City Metropolitan Area. As of the 2010 census, the city population was 48,190. It is the birthplace of Garmin, the regional headquarters of Kiewit Construction and the former headquarters of Applebee’s It is bordered by the cities of Shawnee to the north, Overland Park to the east, De Soto to the west and Olathe to the south. Lenexa is located at 38°57′53″N 94°45′34″W / 38.96472°N 94.75944°W / 38.96472; -94.75944 (38.964689, -94.759535). According to the United States Censu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$51,177 to $71,943
Lenexa, Kansas area prices
were up 1.7% from a year ago
View detail

What does a Web Customer Support Specialist do?

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