Web Customer Support Specialist jobs in New Iberia, LA

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Specialist - PT
  • At Home
  • Lafayette, LA PART_TIME
  • $11.75-15.28/hour
    
    The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members.  They are focused on driving profitability through promoting operational success and maximizing the customer’s experience.
    
    Key Roles and Responsibilities
    
    Provides customers a positive shopping experience
    Regularly performs Supervisor functions.  Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security.  Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise.  
    Manages all front end audit and cash compliance responsibilities.  Ensures team is trained in the processing of all transactions per policy.
    Performs cashier duties accurately while processing all transactions per policy.
    Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
    Maintains conditioning and housekeeping (inside and out) standards 
    Timely and thorough incident reporting compliance.
    Submits facilities, IT, and store communication requests as needed.
    Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.
    Performs and trains team on all customer support responsibilities
    Operates all equipment in a safe manner per directed procedures. 
    Ensures a safe working and shopping environment while minimizing shrink and damages.
    Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures.
    
    
     
    
    
    Qualifications and Competencies
    
    At least 18 years old
    High School Diploma/Equivalent
    Ability to work a flexible schedule including nights, weekends, and some holiday
    Ability to lift a minimum of 50 lbs., team lift 100 lbs.
    Contributes to a customer focused environment while demonstrating excellent service.
    Communicates clearly with customers, team and leadership.
    Reliable and trustworthy
    Ability to work effectively independently and within a team to perform all tasks as assigned.
    Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
    Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. 
    
  • 15 Days Ago

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Customer Support Specialist
  • COMPLETEFUL TECHNOLOGIES LLC
  • Lafayette, LA FULL_TIME
  • Job Description Job Description Job description Completeful Technologies is an on-demand fulfillment service that is looking for positive team players who are eager to learn and help departments thriv...
  • 1 Month Ago

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Customer Support Specialist - FT
  • At Home
  • Lafayette, LA FULL_TIME
  • $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

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Support specialist
  • United States Army
  • Fordoche, LA FULL_TIME
  • Full Time positions available with full benefits and guaranteed promotion opportunities. Similar Jobs : Surveyors, Telecommunications Equipment Installer & Repairer, Air Traffic Controller REQUIREMENT...
  • 1 Month Ago

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Customer Support Administrator (Seasonal)
  • Element Materials Technology
  • Lafayette, LA OTHER
  • Overview Element Lafayette has an opportunity for a Customer Support Administrator (CSA) on a temporary basis (3-months). In this role you will be responsible for invoicing for each laboratory that is...
  • 19 Days Ago

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Customer Support Associate
  • At Home
  • Lafayette, LA PART_TIME
  • $11.00-14.30/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complet...
  • 10 Days Ago

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0 Web Customer Support Specialist jobs found in New Iberia, LA area

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Customer Support Specialist - Work From Home>
  • Brandwatch
  • New Iberia, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • DataCamp
  • Abbeville, LA
  • [Customer Service / Remote] Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget - As a Customer Su...
  • 3/27/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • New Iberia, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • New Iberia, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Lafayette, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

Z
Customer Support Specialist - Work From Home>
  • Zip
  • Lafayette, LA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/24/2024 12:00:00 AM

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Customer Support Specialist - Work From Home>
  • Topstep
  • Breaux Bridge, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Abbeville, LA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

New Iberia (Spanish: Nueva Iberia, French: La Nouvelle-Ibérie) is the largest city in and the parish seat of Iberia Parish, Louisiana, United States. It is located 21 miles (34 kilometers) southeast of Lafayette. In 1900, 6,815 people lived in New Iberia; in 1910, 7,499; and in 1940, 13,747. The population was 32,623 at the 2000 census and 30,617 in 2010, a decrease of 2,006, or 6.2 percent, over the previous decade. New Iberia is a part of the Lafayette, Louisiana Metropolitan Statistical Area. New Iberia is located at 30°0′13″N 91°49′6″W / 30.00361°N 91.81833°W / 30.00361; -91.81833 (30.0...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$47,381 to $66,607
New Iberia, Louisiana area prices
were up 1.2% from a year ago

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