Web Customer Support Specialist jobs in Oklahoma City, OK

Customer Service Representative - Guiding and Web Tension Specialist

Primary Duties and Responsibilities:

• Able to handle pressure well, be self-motivated and detail oriented
• Ability to work collaboratively across functions to accomplish goals and meet company objectives
• Ability to balance expectations for job duties with a creative approach for problem solving
• Integrity and high ethical standards
• Excellent communication skills, both oral and written

• Understands business implications of decisions
• Ability to work in a team environment
• Willingness to provide enthusiasm and creative solutions to meeting customer needs and achieving the company’s goals
• Ability to work independently without supervision
• Ability to “think on your feet”, creative problem solving, determine and advocate customer needs
• Personable and able to develop and maintain good relationships
• Ability to maintain composure, positive attitude, and organization with multiple tasks amidst constant interruptions and conflicting priorities
• Financial aptitude with knowledge of or ability to learn business concepts related to sales and marketing, forecasting, negotiating deals, estimating, and tracking product and project costs
• Ability to negotiate with customers, suppliers, and coworkers
• Ability to effectively balance between customer satisfaction and optimizing financial returns
• Technical aptitude with the knowledge of or ability to learn engineering concepts
• Ability to read drawings and technical specifications of CAD work
• Knowledge of Windows based computer applications
• Understanding or ability to learn Ethernet based networking and IEEE 1588 Precision Time Protocols (PTP)

• Ability to sit for extended periods of time
• Able to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.
• Position located in Oklahoma City, OK (Hybrid after 1-year on-site training period)

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.