Web Customer Support Specialist jobs in Peoria, IL

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

A
Customer Support Specialist - PT
  • At Home
  • Peoria, IL PART_TIME
  • $13.00-15.28/hour
    The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members.  They are focused on driving profitability through promoting operational success and maximizing the customer’s experience.
    
    Key Roles and Responsibilities
    
    Provides customers a positive shopping experience
    Regularly performs Supervisor functions.  Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security.  Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise.  
    Manages all front end audit and cash compliance responsibilities.  Ensures team is trained in the processing of all transactions per policy.
    Performs cashier duties accurately while processing all transactions per policy.
    Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
    Maintains conditioning and housekeeping (inside and out) standards 
    Timely and thorough incident reporting compliance.
    Submits facilities, IT, and store communication requests as needed.
    Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.
    Performs and trains team on all customer support responsibilities
    Operates all equipment in a safe manner per directed procedures. 
    Ensures a safe working and shopping environment while minimizing shrink and damages.
    Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures.
    
    
    Qualifications and Competencies
    
    At least 18 years old
    High School Diploma/Equivalent
    Ability to work a flexible schedule including nights, weekends, and some holiday
    Ability to lift a minimum of 50 lbs., team lift 100 lbs.
    Contributes to a customer focused environment while demonstrating excellent service.
    Communicates clearly with customers, team and leadership.
    Reliable and trustworthy
    Ability to work effectively independently and within a team to perform all tasks as assigned.
    Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
    Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. 
    
  • 10 Days Ago

C
Customer support specialist
  • CoPilot
  • Washington, IL FULL_TIME
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll : Handle internal and external customer ...
  • 18 Days Ago

A
Customer Support Specialist - FT
  • At Home
  • Peoria, IL FULL_TIME
  • $14.25-18.53/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

A
Customer Support Specialist - PT
  • At Home
  • Peoria, IL PART_TIME
  • $13.00-15.28/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on dr...
  • 1 Month Ago

P
Youth support specialist
  • Pathways Health and Community Support, LLC.
  • Peoria, IL FULL_TIME
  • Description About this Role : As a Youth and Family Support Specialist, you will work with the families of children with severe emotional disturbance. Engaging with them in a family centered treatment...
  • 16 Days Ago

P
Youth and Family Support Specialist
  • Pathways Health and Community Support, LLC.
  • Peoria, IL FULL_TIME
  • Description About this Role: As a Youth and Family Support Specialist, you will work with the families of children with severe emotional disturbance. Engaging with them in a family centered treatment ...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Web Customer Support Specialist jobs found in Peoria, IL area

G
Client Services Associate - Work From Home
  • Globe Life AO National
  • Galesburg, IL
  • Are you are looking for a career change or for a growth opportunity? Do enjoy working with people and like working in a ...
  • 3/28/2024 12:00:00 AM

B
Customer Support Specialist - Work From Home>
  • Brandwatch
  • Peoria, IL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

B
Customer Support Specialist - Work From Home>
  • Brandwatch
  • Washington, IL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

R
Client Service Associate- Peoria, IL
  • Raymond James Financial Incorporated
  • Peoria, IL
  • Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial S...
  • 3/26/2024 12:00:00 AM

T
Customer Support Specialist - Work From Home>
  • Topstep
  • East Peoria, IL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 3/24/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Peoria, IL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Z
Customer Support Specialist - Work From Home>
  • Zip
  • Peoria, IL
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/24/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Washington, IL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Peoria (/piˈɔːriə/ pee-OR-ee-ə) is the county seat of Peoria County, Illinois, and the largest city on the Illinois River. Established in 1691 by the French explorer Henri de Tonti, Peoria is the oldest European settlement in Illinois, and is named after the Peoria tribe. As of the 2010 census, the city was the seventh-most populated in Illinois (and the third largest outside the Chicago metropolitan area), with a population of 115,007. The Peoria Metropolitan Statistical Area had a population of 373,590 in 2011. Until 2018, Peoria was the global and national headquarters for Caterpillar Inc.,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$50,489 to $70,976
Peoria, Illinois area prices
were up 1.3% from a year ago

Web Customer Support Specialist in Charlotte, NC
Opportunities for Web Customer Support Specialist in Tallahassee, FL.
February 08, 2020