Web Customer Support Specialist jobs in Roanoke, VA

Company Description

*Our management team is looking to fill this position immediately. Please local applicants only!*

Zenith Management Inc. is a new local firm here in the Roanoke area. We are looking for both a Customer Support Specialist as well as a potential leader that is motivated by growth and management opportunities. We start all of our Customer Support Specialists at the entry-level position and require that they hold every position of every person they will be managing. This ensures that only the best is managing the campaigns within our organization.

Job Description

• Assist customers directly with sales transactions, product selection, and promotional event information
• Train with a personalized trainer on business development, product information, and marketing strategy
• Represent the brand with professionalism and offer exceptional customer service at every opportunity
• Participate in collaborative learning by being present at office meetings, Zoom calls, and providing constructive feedback from personal experience with working with various clients. 
• Keeps management informed by submitting activity and results reports, such as daily reports, weekly work plans, and professional goals
• Knowledgeable about our clients and their campaigns
• Strong interpersonal skills to build rapport with consumers and team member

Benefits:

• Opportunity to represent and promote brands 
• Paid Training
• Growth and promotional opportunity based on merit
• Weekly pay (composed of an hourly base pay against uncapped commissions) - Based on individual's background and experience 
• Flexible scheduling with full-time hours

Qualifications

• Ability to learn basic sales and marketing skills 
• Detail-oriented outlook. 
• Fun and outgoing personality 
• Strong people skills 
• Ability to work with a team as well as individually 
• Performance-driven mentality 
• Excellent time management skills 
• Coachable attitude

Additional Information

All your information will be kept confidential according to EEO guidelines.