Web Customer Support Specialist jobs in South Portland, ME

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

E
Web specialist
  • Energy Circle
  • Portland, ME FULL_TIME
  • Energy Circle is the marketing and communications pioneer at the forefront of the built environment transition. For over 12 years, we’ve been on a mission to accelerate the transformation of homes and buildings towards reduced carbon, renewable generation, greater energy efficiency, health and comfort.

    Our unique expertise is in growth support and lead generation for high performance contractors committed to a building science approach as well as manufacturers launching cutting edge building products.

    We also serve nonprofits and associations on the front lines of solving the climate change impact of buildings.

    As a culture, we’re an anti-agency agency : a small, flat organization where you’ll be encouraged to maintain work-life balance and have fun along the way.

    You will report directly to our Director of Web Development and collaborate daily with the entire Energy Circle team. We strive with verve and enthusiasm to apply best-in-class, innovative digital marketing strategies and tactics to move the needle on big picture sustainability efforts.

    THE POSITION

    The Web Production Specialist position builds high performance websites using Drupal and WordPress. This position includes site building and content migration.

    You’ll work with our in-house development team, information architects, digital marketing strategists, graphic designers, and content strategists to build responsive sites with best-in-class conversion optimization and exceptional UI design.

    In addition to client site building, the role will support the EC team with general technical expertise, technical troubleshooting, and maintenance of existing sites.

    We’re a committed open source shop working primarily in Drupal and WordPress.

    Requirements

    0-1 year work experience in web development

    Bachelor's Degree or commensurate experience

    HTML / CSS skills

    Excellent collaboration skills and enthusiasm for the web development process

    Outstanding communication skills, including the ability to present technical concepts to non-technical clients

    Attention to detail and ability to provide specific technical instructions and assistance to the marketing services team

    NICE-TO-HAVE

    Experience with building sites on Drupal & WordPress

    Strong understanding of web development fundamentals

    Strong understanding of digital marketing strategies and tactics

    Experience identifying and troubleshooting SEO and web UX / UI-related issues

    Experience with the command line

    Benefits

    A competitive salary and benefits package

    Profit sharing bonuses

    Paid vacation and holidays, including 1 week off during the winter vacation season

    Summer Fridays and hybrid work options

    401(k) with employer matching contribution

    Unlimited PTO

    Healthcare coverage with option for dental and vision coverage

    Downtown Portland, dog-friendly office with parking included*

    Zero tolerance for assholes!

    • This position is located at our home base in Portland, Maine. Strong preference will be given to candidates local to the Southern Maine area, however, for the right person we will consider remote candidates
    • Last updated : 2024-03-24

  • 2 Days Ago

C
Customer Support Specialist
  • Cigniti Technologies Inc
  • Westbrook, ME FULL_TIME
  • Hi hope you are doing well, We have an immediate requirement from with our client , please go through below role. If you are interested please share your resume with contact details to Job : Customer ...
  • Just Posted

E
Web Production Specialist
  • Energy Circle
  • Portland, ME FULL_TIME
  • Energy Circle is the marketing and communications pioneer at the forefront of the built environment transition. For over 12 years, we’ve been on a mission to accelerate the transformation of homes and...
  • 27 Days Ago

X
Customer Service Specialist - Customer Support | ME (GLOBAL)
  • XACT
  • Portland, ME FULL_TIME
  • Job Description Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our Client Customers with excellent customer service to work from ...
  • 2 Days Ago

1
Business Development Specialist
  • 1991&& Support Client 15 EE P016
  • Portland, ME FULL_TIME
  • Job description - Job description - Job description - Job description - Job description - Job description - Job description - Job description - Job description - Job description - Job description - Jo...
  • 15 Days Ago

E
Support specialist
  • Embark Place
  • Portland, ME FULL_TIME
  • Company Overview : Embark Place is a dedicated and compassionate personal care provider located in the heart of Maine. We are committed to enhancing the lives of our clients by offering exceptional pe...
  • 23 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Web Customer Support Specialist jobs found in South Portland, ME area

Q
FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Lewiston, ME
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

P
Member Services Representative FULL TIME
  • Planet Fitness Inc.
  • Portland, ME
  • Benefits: * Company parties * Flexible schedule * Free uniforms * Health insurance * Opportunity for advancement * Paid ...
  • 3/28/2024 12:00:00 AM

B
Customer Support Specialist - Work From Home>
  • Brandwatch
  • Lewiston, ME
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Provide outs...
  • 3/27/2024 12:00:00 AM

S
FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Lewiston, ME
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

F
FT Customer Support Specialist - Work From Home>
  • Formstack
  • Lewiston, ME
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Health, dental & vision / PTO / 401k match ...
  • 3/26/2024 12:00:00 AM

F
Retail Customer Service Associate
  • FedEx Office
  • Portland, ME
  • Compensation: $15.50 - $18.25. The estimate displayed represents the typical salary range or starting rate of candidates...
  • 3/26/2024 12:00:00 AM

S
Spa Front Desk/ Greeter (Part-Time) [ 3006 ]
  • Spa Tech Institute
  • Portland, ME
  • Job Details [ Learn more about this opportunity! ] prev next Listing ID: 3006 Job Title: Spa Front Desk/ Greeter (Part-T...
  • 3/26/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Lewiston, ME
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

South Portland is a city in Cumberland County, Maine, United States, and is the fourth-largest city in the state, incorporated in 1898. As of the 2010 census, the city population was 25,002. Known for its working waterfront, South Portland is situated on Portland Harbor and overlooks the skyline of Portland and the islands of Casco Bay. Due to South Portland's close proximity to air, marine, rail, and highway transportation options, the city has become a center for retail and industry in the region. Despite the name, South Portland was never part of the city of Portland, but rather part of Cap...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$51,556 to $72,475
South Portland, Maine area prices
were up 1.6% from a year ago

Web Customer Support Specialist in Charlotte, NC
Opportunities for Web Customer Support Specialist in Tallahassee, FL.
February 08, 2020