Workers' Compensation Manager is responsible for developing, maintaining, and managing a company's workers' compensation program. Implements all matters of the program, including claim investigations, settlements, and litigation. Being a Workers' Compensation Manager establishes standards and procedures for all matters relating to workers' compensation. Responsible for finding an insurance provider that meets organizational goals of employee coverage and cost effectiveness. Additionally, Workers' Compensation Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Workers' Compensation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Workers' Compensation Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Full-time, REMOTE position available to coordinate the management of workers' compensation patients by being the point of contact for workers' comp adjusters and case managers for cases referred to TOC. Duties include: developing and maintaining positive working relationships with area case managers, adjusters, employers and payors; scheduling appointments and obtaining necessary paperwork from physicians and providers, as needed, such as assisting with authorizations from workers' comp carriers and employers, patient paperwork, DWC-25, and surgical authorizations; phone triaging for workers' comp patients, documenting patient questions, consulting with Physician for appropriate answers and returning patient phone calls in a timely manner; and verifying patient demographics and insurance information.
Applicant must have strong organizational, documentation, communication and interpretation skills; the ability to work independently with little supervision, making appropriate judgments, as related to workers' compensation claims; the ability to demonstrate a high level of professionalism and effectively present information to Management, Physicians, and clients; be highly self-motivated, with the ability to prioritize, multi-task, and meet strict deadlines.
Must have a high school diploma or equivalent. At least two years relevant work experience in a medical office setting or related workers' compensation experience preferred.
*Work is conducted remotely, outside of a traditional office environment. Must be able to perform work at a dedicated workspace with limited interruption or distraction and must have a minimum of 25 Mbps. download & 10 Mbps. upload internet speed capability.
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