The Position
Workforce Services Representatives provide a broad range of services in accordance with the Workforce Investment Act; assist job seeking customers and business customers seeking qualified applicants; and provide priority employment services to eligible veterans and disabled veterans as defined by the Department of Labor.
This Workforce Services Representative is a 50/50 DVOP who will be working with both Veterans and Non-Veterans. The ideal candidate will have excellent computer skills and the ability to adjust to the needs of the office, along with excellent customer service skills. The incumbent must be willing to step in where needed, including the Resource Center and front desk, and assist in all programs including Re-Employment, CEP, and Rapid Response. In addition, the incumbent will go out into the community and present our programs to local businesses. The position is located in the Carson City EmployNV Business/Career Hub and requires travel to help cover outreach efforts throughout Carson, Douglas, and Lyon counties. This position is an underfill of a Workforce Services Rep 3. The incumbent will be progressed to the next level upon meeting the minimum qualifications. Spanish Speaking is preferred, but not required. Some travel is required, including initial training in Texas **This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible.** *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range* **The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/
To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent education and two years of experience which included providing services to customers; reading and applying written policies, procedures, or instructions; operating personal computers to enter and retrieve data; and interviewing individuals to gather information; OR a Bachelors degree in social or behavioral science, business administration, or related field; OR an equivalent combination of education and experience as described above.
Preference shall be given in the appointment of Disabled Veterans Outreach Program positions to qualified disabled veterans. If the appointing authority finds that no qualified disabled veteran is available for appointment, appointment may be given to any qualified veteran.
Some positions require a valid driver's license at the time of appointment and as a condition of continuing employment.
Some positions require verification of an honorable discharge from the U.S. military service.
A pre-employment criminal history check and fingerprint is required. Person's offered employment in this position will be required to pay for the fingerprinting.
Additional Position Criteria
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.