Workforce Management Supervisor jobs in Duluth, MN

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Shift Supervisor Management Trainee
  • CVS Pharmacy, Inc.
  • Superior, WI FULL_TIME
  • Job Description
    The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

    Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

    Essential Functions:
    1. Management
    • Work effectively with store management and store crews
    • Supervise the store’s crew through assigning, directing and following up of all activities
    • Effectively communicate information both to and from store management and crews
    2. Customer Service
    • Assist customers with their questions, problems and complaints
    • Promote CVS customer service culture. (Greet, offer help, and thank)
    • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
    • Maintain customer/patient confidentiality

    Pay Range
    The typical pay range for this role is:
    Minimum: 16.00
    Maximum: 19.50

    Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

    Required Qualifications
    Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

    Preferred Qualifications
  • Experience in retail


    • Education
  • High school diploma or equivalent required


    • Business Overview
    At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


    We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
  • 27 Days Ago
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Maintenance Supervisor
  • Apartment Management Consultants, LLC
  • Duluth, MN FULL_TIME
  • We are currently seeking a Maintenance Supervisor! Maintenance Supervisors Oversee the maintenance team and provide maintenance for the property including upkeep and repair of buildings and grounds. R...
  • 1 Day Ago
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Materials Technology Center Supervisor
  • Construction Resources Management
  • Houghton, MI FULL_TIME
  • Materials Technology Center Supervisor Construction Resources Management | Houghton, MI Full Time Materials Technology Center Supervisor Construction Resources Management Inc. a Walbec Group Company G...
  • 1 Month Ago
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Maintenance Technician / Handyman (Property Management)
  • ShipRock Management
  • Duluth, MN FULL_TIME
  • Job Title: Maintenance TechnicianCompany: ShipRock Property ManagementLocation: Duluth, MNExperience Level: Intermediate to ExpertPay Range: $20 - $26 per hour Based on prior experienceStipends: Up to...
  • 1 Month Ago
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RN - Registered Nurse - Educator
  • Healthcare Workforce Training Institute
  • Spooner, WI FULL_TIME
  • Join our team as a part to full time RN Nurse Educator, using a schedule that works with yours! We are looking for an RN Educator to primarily teach out of our new Spooner location but may also suppor...
  • Just Posted
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W2 Job Developer - Ashland
  • Workforce Resource, Inc
  • Ashland, WI FULL_TIME
  • Job Developer position is responsible for working with individuals to seek and obtain employment, guiding clients through entire employment process. Provide work readiness training and assistance for ...
  • 1 Day Ago
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0 Workforce Management Supervisor jobs found in Duluth, MN area

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Fleet (Route) Maintenence Supervisor
  • Penske
  • Cloquet, MN
  • Responsibilities As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multita...
  • 4/24/2024 12:00:00 AM
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TO GO Specialist
  • Red Lobster
  • Duluth, MN
  • "Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enh...
  • 4/23/2024 12:00:00 AM
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Lead Human Resources Specialist (Team Leader) - Temporary Not to Exceed 1 year, MBE, MBP
  • Department Of The Treasury
  • Duluth, MN
  • Duties WHAT IS THE CRIMINAL INVESTIGATIONDIVISION? A description of the business units can be found at: https://www.jobs...
  • 4/23/2024 12:00:00 AM
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Project Engineer - Structural (Bridge Design)
  • MSA Professional Services, Inc.
  • Duluth, MN
  • Overview: We are currently seeking a full-time Project Engineer - Structural to join our bridge design team in any of th...
  • 4/23/2024 12:00:00 AM
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Lead Transportation Security Officer
  • Department Of Homeland Security
  • Duluth, MN
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM
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Lead Human Resources Specialist (Team Leader) - Temporary Not to Exceed 1 year, MBE, MBP
  • Department Of The Treasury
  • Duluth, MN
  • DutiesWHAT IS THE CRIMINAL INVESTIGATIONDIVISION?A description of the business units can be found at: https://www.jobs.i...
  • 4/22/2024 12:00:00 AM
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Sr. HRIS Analyst
  • Ridefox
  • Duluth, MN
  • FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwi...
  • 4/22/2024 12:00:00 AM
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Sr. Learning and Development Specialist - Operations
  • Cirrus Aircraft
  • Duluth, MN
  • Job Summary The L&D Specialist for Operations must be a independently driven person who has a proven background in build...
  • 4/21/2024 12:00:00 AM
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About Duluth, Minnesota

According to the United States Census Bureau, the city has a total area of 87.43 square miles (226.44 km2); 67.79 square miles (175.58 km2) is land and 19.64 square miles (50.87 km2) is water. It is Minnesota's second-largest city by land area, surpassed only by Hibbing. Of its 87.3 square miles (226 km2), 68 square miles (180 km2), or 77.89%, is land and 19.3 square miles (50 km2), or 22.11%, is water. Duluth's canal connects Lake Superior to the Duluth–Superior harbor and the Saint Louis River. It is spanned by the Aerial Lift Bridge, which connects Canal Park with Minnesota Point ("Park Poi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Workforce Management Supervisor jobs
$39,184 to $59,870
Duluth, Minnesota area prices
were up 1.3% from a year ago
View detail

What does a Workforce Management Supervisor do?

Workforce Management Supervisor
Demonstrated ability to think strategically, develop, present and implement proposals.
January 15, 2023
Understanding of Workforce Management principles preferably in Genesys WFM software, or other WFM software.
January 19, 2023
Supervises all functions of the department as it relates to staff, operations, finance and accounting.
February 07, 2023
Prepare individual and unit production reports on a daily, weekly, monthly and quarterly basis.
February 19, 2023
Assists with the planning, implementation, measurement and attainment of the department's goals and objectives.
March 30, 2023
Works closely with Client Services, Operations, Sales, Implementations Education/QA.
May 01, 2023
Monitors and assists with support of daily activities to ensure team and operational goals are met and implements recovery/escalation plans as appropriate.
May 12, 2023
Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
May 21, 2023