Workforce Management Supervisor jobs in Edmond, OK

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15 Workforce Management Supervisor jobs found in Edmond, OK area

Edmond is a city in Oklahoma County, Oklahoma, United States, and a part of the Oklahoma City metropolitan area in the central part of the state. As of the 2010 census, the population was 81,405, making it the sixth largest city in the state of Oklahoma. The city limits are located on the northern border of Oklahoma City. Three major highways connect Edmond to downtown Oklahoma City: U.S. Route 77 (the Broadway Extension), which runs through the center of Edmond, and Interstate 35, which runs along the eastern side. Public transportation is provided by Citylink Edmond bus service. Additional...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Workforce Management Supervisor jobs
$33,583 to $54,934
Edmond, Oklahoma area prices
were up 1.2% from a year ago

Workforce Management Supervisor
Assists with the planning, implementation, measurement and attainment of the department's goals and objectives.
December 12, 2019
Works closely with Client Services, Operations, Sales, Implementations Education/QA.
February 15, 2020
Understanding of Workforce Management principles preferably in Genesys WFM software, or other WFM software.
February 25, 2020
Demonstrated ability to think strategically, develop, present and implement proposals.
March 02, 2020
Prepare individual and unit production reports on a daily, weekly, monthly and quarterly basis.
March 09, 2020
Performs trend analysis to manage business decisions.
March 11, 2020
Monitors and assists with support of daily activities to ensure team and operational goals are met and implements recovery/escalation plans as appropriate.
April 01, 2020
Supervises all functions of the department as it relates to staff, operations, finance and accounting.
April 11, 2020
Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
April 13, 2020
Develop WFO score boards and score cards for each center, department, and team member ensuring proper tracking toward operational and WFO goals.
April 18, 2020