Workforce Management Supervisor jobs in Lowell, MA

Recently Added Workforce Management Supervisor jobs

C
Shift Supervisor Management Trainee
  • CVS Pharmacy, Inc.
  • Dracut, MA FULL_TIME
  • Job Description
    The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

    Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

    Essential Functions:
    1. Management
    • Work effectively with store management and store crews
    • Supervise the store’s crew through assigning, directing and following up of all activities
    • Effectively communicate information both to and from store management and crews
    2. Customer Service
    • Assist customers with their questions, problems and complaints
    • Promote CVS customer service culture. (Greet, offer help, and thank)
    • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
    • Maintain customer/patient confidentiality

    Required Qualifications
    Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

    COVID Requirements
    CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

    If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

    If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

    Preferred Qualifications
  • Experience in retail


    • Education
  • High school diploma or equivalent required


    • Business Overview
    At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

    We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
  • 1 Month Ago
Apply this Job
W
Experienced Maintenance Supervisor for Residential Communities (8035)
  • Wingate Management Company
  • Lowell, MA FULL_TIME
  • Wingate Companies, a National Property Management Company, seeks an experienced Maintenance Supervisor for a small portfolio in Lowell, MA. The successful candidate will be responsible for daily maint...
  • 5 Days Ago
Apply this Job
W
Experienced Maintenance Supervisor for Residential Communities (8035)
  • Wingate Management Company
  • Lowell, MA FULL_TIME
  • Wingate Companies, a National Property Management Company, seeks an experienced Maintenance Supervisor for a small portfolio in Lowell, MA. The successful candidate will be responsible for daily maint...
  • 5 Days Ago
Apply this Job
M
Management Trainee
  • Morph Management
  • Wilmington, MA FULL_TIME
  • Morph Management is a partnership for high-profile brands. We assist our clients with their brand exposure by providing unique and creative sales and marketing campaigns that seek the highest ROI and ...
  • 1 Month Ago
Apply this Job
T
Junior Recruiter - Wealth Management
  • Transcend Practice Management
  • Concord, MA FULL_TIME
  • Junior Recruiter - Financial Advisory FirmsFully REMOTESalary = $25 per hour plus bonus at end of yearThis is a 1099 job -- Independent ContractorTranscend Practice Management is a consulting organiza...
  • 9 Days Ago
Apply this Job
W
Maintenance Technician for Property Management (8035)
  • Wingate Management Company
  • Lowell, MA FULL_TIME
  • Wingate Companies, a National Property Management Company, seeks an experienced Maintenance Technician for a small residential portfolio in Lowell, MA. The successful candidate will be responsible for...
  • 5 Days Ago
Apply this Job
View All Workforce Management Supervisor Jobs
Salary Company Skills Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills Job Openings

0 Workforce Management Supervisor jobs found in Lowell, MA area

P
Fleet (Route) Maintenence Supervisor
  • Penske
  • Chelmsford, MA
  • Responsibilities As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multita...
  • 4/24/2024 12:00:00 AM
Apply this job
P
HR Manager
  • PLASTIC DISTRIBUTORS AND FABRICATORS, INC.
  • Haverhill, MA
  • Job Description Job Description Role and Responsibilities The Human Resources Manager will run the daily HR functions in...
  • 4/23/2024 12:00:00 AM
Apply this job
U
Senior Risk Operations Manager
  • Ukg
  • Lowell, MA
  • Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happie...
  • 4/23/2024 12:00:00 AM
Apply this job
P
CDL Driver Class A or B-Local Delivery (training location)
  • PODS
  • Wilmington, MA
  • $27.50 per hour ESSENTIAL DUTIES AND RESPONSIBILITIES Drive and operate a commercial truck with a patented lift mechanis...
  • 4/23/2024 12:00:00 AM
Apply this job
I
Customer Service Representative
  • Infinite Electronics, Inc.
  • North Andover, MA
  • Position Description: Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Succes...
  • 4/23/2024 12:00:00 AM
Apply this job
P
Fleet (Route) Maintenence Supervisor
  • Penske
  • Billerica, MA
  • Responsibilities As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multita...
  • 4/20/2024 12:00:00 AM
Apply this job
R
Manufacturing/Production Supervisor
  • Raytheon Technologies
  • Andover, MA
  • Date Posted: 2024-04-10 Country: United States of America Location: MA114: Andover MA 354 Lowell Suffolk 354 Lowell Stre...
  • 4/20/2024 12:00:00 AM
Apply this job
A
Food Service Manager - Patient Services
  • Aramark
  • Tewksbury, MA
  • Job Description Aramark Healthcare+ is searching for a Food Service Manager of Patient Services at Tewksbury Hospital, a...
  • 2/7/2024 12:00:00 AM
Apply this job
View All Workforce Management Supervisor Jobs

About Lowell, Massachusetts

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Workforce Management Supervisor jobs
$44,255 to $67,617
Lowell, Massachusetts area prices
were up 1.6% from a year ago
View detail

What does a Workforce Management Supervisor do?

Workforce Management Supervisor
Demonstrated ability to think strategically, develop, present and implement proposals.
January 15, 2023
Understanding of Workforce Management principles preferably in Genesys WFM software, or other WFM software.
January 19, 2023
Supervises all functions of the department as it relates to staff, operations, finance and accounting.
February 07, 2023
Prepare individual and unit production reports on a daily, weekly, monthly and quarterly basis.
February 19, 2023
Assists with the planning, implementation, measurement and attainment of the department's goals and objectives.
March 30, 2023
Works closely with Client Services, Operations, Sales, Implementations Education/QA.
May 01, 2023
Monitors and assists with support of daily activities to ensure team and operational goals are met and implements recovery/escalation plans as appropriate.
May 12, 2023
Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
May 21, 2023