Workforce Management Supervisor jobs in Rio Rancho, NM

8 Workforce Management Supervisor jobs found in Rio Rancho, NM area

Rio Rancho (Spanish: Río Rancho) is the largest city and economic hub of Sandoval County in the U.S. state of New Mexico. A small portion of the city extends into northern Bernalillo County. It is the third-largest and also one of the fastest expanding cities in New Mexico. As of the 2010 census, Rio Rancho had a population of 93,820. Rio Rancho is part of the Albuquerque Metropolitan Statistical Area. Rio Rancho is located at 35°17'10" North, 106°40'14" West (35.286185, -106.670660). It lies in the Albuquerque Basin to the west of the Rio Grande, which bounds the northeast corner of the city....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Workforce Management Supervisor jobs
$33,297 to $54,466
Rio Rancho, New Mexico area prices
were up 2.5% from a year ago

Workforce Management Supervisor
Assists with the planning, implementation, measurement and attainment of the department's goals and objectives.
December 12, 2019
Works closely with Client Services, Operations, Sales, Implementations Education/QA.
February 15, 2020
Understanding of Workforce Management principles preferably in Genesys WFM software, or other WFM software.
February 25, 2020
Demonstrated ability to think strategically, develop, present and implement proposals.
March 02, 2020
Prepare individual and unit production reports on a daily, weekly, monthly and quarterly basis.
March 09, 2020
Performs trend analysis to manage business decisions.
March 11, 2020
Monitors and assists with support of daily activities to ensure team and operational goals are met and implements recovery/escalation plans as appropriate.
April 01, 2020
Supervises all functions of the department as it relates to staff, operations, finance and accounting.
April 11, 2020
Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
April 13, 2020
Develop WFO score boards and score cards for each center, department, and team member ensuring proper tracking toward operational and WFO goals.
April 18, 2020