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How much does an At Risk Customer Support Representative I make in Massachusetts? The average At Risk Customer Support Representative I salary in Massachusetts is $40,100 as of March 26, 2024, but the range typically falls between $35,900 and $46,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

At Risk Customer Support Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile At Risk Customer Support Representative I Salary $32,076 MA March 26, 2024
25th Percentile At Risk Customer Support Representative I Salary $35,900 MA March 26, 2024
50th Percentile At Risk Customer Support Representative I Salary $40,100 MA March 26, 2024
75th Percentile At Risk Customer Support Representative I Salary $46,000 MA March 26, 2024
90th Percentile At Risk Customer Support Representative I Salary $51,372 MA March 26, 2024
25% $35,900 10% $32,076 90% $51,372 75% $46,000 $40,100 50%(Median) Didn’t find job title? Click
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Job Description

The At Risk Customer Support Representative I addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being an At Risk Customer Support Representative I requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, At Risk Customer Support Representative I typically reports to a supervisor or manager. Being an At Risk Customer Support Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Job Openings for At Risk Customer Support Representative I in Massachusetts

Career Path for this job

  1. This Job:

    At Risk Customer Support Representative I

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    At Risk Customer Support Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for At Risk Customer Support Representative I

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $38,651 Date Updated March 26, 2024
Location Barnstable, MA Avg. Salary $39,057 Date Updated March 26, 2024
Location Fitchburg, MA Avg. Salary $39,278 Date Updated March 26, 2024
Location Hyannis, MA Avg. Salary $38,909 Date Updated March 26, 2024
Location Leominster, MA Avg. Salary $38,799 Date Updated March 26, 2024
Location Malden, MA Avg. Salary $41,304 Date Updated March 26, 2024
Location Methuen, MA Avg. Salary $39,351 Date Updated March 26, 2024
Location Newton, MA Avg. Salary $41,304 Date Updated March 26, 2024
Location Revere, MA Avg. Salary $41,304 Date Updated March 26, 2024
Location Weymouth, MA Avg. Salary $40,236 Date Updated March 26, 2024

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