At Risk Customer Support Representative III Salary in Illinois

The At Risk Customer Support Representative III addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being an At Risk Customer Support Representative III requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, At Risk Customer Support Representative III typically reports to a supervisor or manager. Working as an At Risk Customer Support Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2024 Salary.com)

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