How much does a Branch Customer Service manager II make in the United States? The average Branch Customer Service manager II salary in the United States is $53,000 as of August 27, 2019, but the range typically falls between $46,800 and $60,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Jobs with a similar salary range to Branch Customer Service manager II : Office Manager II
The Branch Customer Service manager II manages and schedules tellers and customer service staff, and monitors branch service quality levels and coaches staff to achieve appropriate levels. Oversees daily branch activities and resolves banking problems for customers. Being a Branch Customer Service manager II implements and reviews bank policies and procedures to ensure efficiencies. Maintains financial records and budget. In addition, Branch Customer Service manager II participates in the hiring and performance rating of employees. Responds to more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Customer Service manager II manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Branch Customer Service manager II typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)
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Includes base and annual incentives