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How much does a Call Center Agent Quality Monitoring Analyst make in Arkansas? The average Call Center Agent Quality Monitoring Analyst salary in Arkansas is $46,400 as of March 26, 2024, but the range typically falls between $39,700 and $53,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $33,600 AR March 26, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $39,700 AR March 26, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $46,400 AR March 26, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $53,100 AR March 26, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $59,200 AR March 26, 2024
25% $39,700 10% $33,600 90% $59,200 75% $53,100 $46,400 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Analyst in Arkansas

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Call Center Agent Quality Monitoring Analyst

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Location Avg. Salary Date Updated
Location Texarkana, AR Avg. Salary $46,266 Date Updated March 26, 2024
Location Adona, AR Avg. Salary $46,317 Date Updated March 26, 2024
Location Alexander, AR Avg. Salary $46,724 Date Updated March 26, 2024
Location Alicia, AR Avg. Salary $47,335 Date Updated March 26, 2024
Location Alix, AR Avg. Salary $44,179 Date Updated March 26, 2024
Location Alleene, AR Avg. Salary $46,164 Date Updated March 26, 2024
Location Alma, AR Avg. Salary $44,383 Date Updated March 26, 2024
Location Almyra, AR Avg. Salary $45,095 Date Updated March 26, 2024
Location Alpena, AR Avg. Salary $45,909 Date Updated March 26, 2024
Location Alpine, AR Avg. Salary $45,706 Date Updated March 26, 2024

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