Call Center Agent Quality Monitoring Senior Analyst Salary in Arkansas
Call Center Agent Quality Monitoring Senior Analyst Salary in Arkansas
How much does a Call Center Agent Quality Monitoring Senior Analyst make in Arkansas? The average Call Center Agent Quality Monitoring Senior Analyst salary in Arkansas is $54,800 as of March 26, 2024, but the range typically falls between $47,200 and $62,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $40,281 | AR | March 26, 2024 |
| 25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $47,200 | AR | March 26, 2024 |
| 50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $54,800 | AR | March 26, 2024 |
| 75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $62,700 | AR | March 26, 2024 |
| 90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $69,893 | AR | March 26, 2024 |
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Job Description
The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Agent Quality Monitoring Analyst
2 - 4 years experience
Bachelor's Degree -
This Job:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree -
Up a level:
Call Center Quality Manager
3 - 5 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Call Center Agent Quality Monitoring Senior Analyst
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Texarkana, AR | Avg. Salary $54,627 | Date Updated March 26, 2024 |
| Location Adona, AR | Avg. Salary $54,687 | Date Updated March 26, 2024 |
| Location Alexander, AR | Avg. Salary $55,168 | Date Updated March 26, 2024 |
| Location Alicia, AR | Avg. Salary $55,889 | Date Updated March 26, 2024 |
| Location Alix, AR | Avg. Salary $52,163 | Date Updated March 26, 2024 |
| Location Alleene, AR | Avg. Salary $54,507 | Date Updated March 26, 2024 |
| Location Alma, AR | Avg. Salary $52,403 | Date Updated March 26, 2024 |
| Location Almyra, AR | Avg. Salary $53,245 | Date Updated March 26, 2024 |
| Location Alpena, AR | Avg. Salary $54,206 | Date Updated March 26, 2024 |
| Location Alpine, AR | Avg. Salary $53,966 | Date Updated March 26, 2024 |
About Arkansas
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Level of Education
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a High School Diploma or Technical Certificate
- Call Center Agent Quality Monitoring Senior Analyst Salaries with an Associate's Degree
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a Bachelor's Degree
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a Master's Degree or MBA
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Call Center Agent Quality Monitoring Senior Analyst Job
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About Arkansas Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of....More
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