Call Center Agent Quality Monitoring Senior Analyst Salary in Oregon
Call Center Agent Quality Monitoring Senior Analyst Salary in Oregon
How much does a Call Center Agent Quality Monitoring Senior Analyst make in Oregon? The average Call Center Agent Quality Monitoring Senior Analyst salary in Oregon is $61,100 as of March 26, 2024, but the range typically falls between $52,600 and $69,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $44,861 | OR | March 26, 2024 |
| 25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $52,600 | OR | March 26, 2024 |
| 50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $61,100 | OR | March 26, 2024 |
| 75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $69,900 | OR | March 26, 2024 |
| 90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $77,912 | OR | March 26, 2024 |
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Job Description
The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Agent Quality Monitoring Analyst
2 - 4 years experience
Bachelor's Degree -
This Job:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree -
Up a level:
Call Center Quality Manager
3 - 5 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Call Center Agent Quality Monitoring Senior Analyst
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Clackamas, OR | Avg. Salary $62,499 | Date Updated March 26, 2024 |
| Location Oregon City, OR | Avg. Salary $62,379 | Date Updated March 26, 2024 |
| Location Adams, OR | Avg. Salary $63,221 | Date Updated March 26, 2024 |
| Location Adel, OR | Avg. Salary $59,314 | Date Updated March 26, 2024 |
| Location Adrian, OR | Avg. Salary $54,987 | Date Updated March 26, 2024 |
| Location Agness, OR | Avg. Salary $59,314 | Date Updated March 26, 2024 |
| Location Albany, OR | Avg. Salary $59,675 | Date Updated March 26, 2024 |
| Location Allegany, OR | Avg. Salary $59,435 | Date Updated March 26, 2024 |
| Location Alsea, OR | Avg. Salary $59,495 | Date Updated March 26, 2024 |
| Location Alvadore, OR | Avg. Salary $60,156 | Date Updated March 26, 2024 |
About Oregon
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Level of Education
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a High School Diploma or Technical Certificate
- Call Center Agent Quality Monitoring Senior Analyst Salaries with an Associate's Degree
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a Bachelor's Degree
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a Master's Degree or MBA
- Call Center Agent Quality Monitoring Senior Analyst Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Call Center Agent Quality Monitoring Senior Analyst Job
- Fort Lauderdale, FL Call Center Agent Quality Monitoring Senior Analyst
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About Oregon Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineate....More
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