How much does a Call Center Quality Assurance Auditor make in the United States? The average Call Center Quality Assurance Auditor salary in the United States is $46,000 as of September 26, 2019, but the range typically falls between $41,400 and $52,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
The Call Center Quality Assurance Auditor prepares and presents audit reports for management to identify the issues and performance. Monitors and measures the quality of inbound and/or outbound customer service calls. Being a Call Center Quality Assurance Auditor typically requires a bachelor's degree. Assists with feedback and training of individuals who have contact with customers. In addition, Call Center Quality Assurance Auditor typically reports to a manager. Being a Call Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)
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