Call Center Quality Manager Salary in Alaska
Call Center Quality Manager Salary in Alaska
How much does a Call Center Quality Manager make in Alaska? The average Call Center Quality Manager salary in Alaska is $90,500 as of March 26, 2024, but the range typically falls between $74,100 and $108,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Quality Manager Salary | $59,169 | AK | March 26, 2024 |
| 25th Percentile Call Center Quality Manager Salary | $74,100 | AK | March 26, 2024 |
| 50th Percentile Call Center Quality Manager Salary | $90,500 | AK | March 26, 2024 |
| 75th Percentile Call Center Quality Manager Salary | $108,400 | AK | March 26, 2024 |
| 90th Percentile Call Center Quality Manager Salary | $124,697 | AK | March 26, 2024 |
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Job Description
The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree -
This Job:
Call Center Quality Manager
3 - 5 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Call Center Quality Manager
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Palmer, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Sitka, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Adak, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Akiachak, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Akiak, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Akutan, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Alakanuk, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Aleknagik, AK | Avg. Salary $90,278 | Date Updated March 26, 2024 |
| Location Allakaket, AK | Avg. Salary $90,943 | Date Updated March 26, 2024 |
| Location Ambler, AK | Avg. Salary $90,943 | Date Updated March 26, 2024 |
About Alaska
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Level of Education
- Call Center Quality Manager Salaries with No Diploma
- Call Center Quality Manager Salaries with a High School Diploma or Technical Certificate
- Call Center Quality Manager Salaries with an Associate's Degree
- Call Center Quality Manager Salaries with a Bachelor's Degree
- Call Center Quality Manager Salaries with a Master's Degree or MBA
- Call Center Quality Manager Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Call Center Quality Manager Job
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About Alaska Alaska is the northernmost and westernmost state in the United States and has the most easterly longitude in the United States because the Aleutian Is....More
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