How much does a Call Center Quality Manager make in Oregon? The average Call Center Quality Manager salary in Oregon is $83,400 as of February 26, 2024, but the range typically falls between $68,300 and $100,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Quality Manager Salary | $54,552 | OR | February 26, 2024 |
25th Percentile Call Center Quality Manager Salary | $68,300 | OR | February 26, 2024 |
50th Percentile Call Center Quality Manager Salary | $83,400 | OR | February 26, 2024 |
75th Percentile Call Center Quality Manager Salary | $100,000 | OR | February 26, 2024 |
90th Percentile Call Center Quality Manager Salary | $115,113 | OR | February 26, 2024 |
Member Contact Center Manager - Omni Channel Expert
Credit Union West - Glendale, AZ
HeadQuarters Kansas - Lawrence, KS
Skagit Radiology - Mount Vernon, WA
Outbound Call Center Representative/ Inside Sales
Olympic Plumbing Technology - Olympia, WA
The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Clackamas, OR | Avg. Salary $86,299 | Date Updated February 26, 2024 |
Location Oregon City, OR | Avg. Salary $86,077 | Date Updated February 26, 2024 |
Location Adams, OR | Avg. Salary $87,281 | Date Updated February 26, 2024 |
Location Adel, OR | Avg. Salary $80,055 | Date Updated February 26, 2024 |
Location Adrian, OR | Avg. Salary $75,997 | Date Updated February 26, 2024 |
Location Agness, OR | Avg. Salary $80,055 | Date Updated February 26, 2024 |
Location Albany, OR | Avg. Salary $81,008 | Date Updated February 26, 2024 |
Location Allegany, OR | Avg. Salary $80,711 | Date Updated February 26, 2024 |
Location Alsea, OR | Avg. Salary $80,720 | Date Updated February 26, 2024 |
Location Alvadore, OR | Avg. Salary $81,631 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Oregon Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineate....More
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