Call Center Representative I - Inbound Salary in the United States

How much does a Call Center Representative I - Inbound make hourly in the United States? The average hourly wage for a Call Center Representative I - Inbound in the United States is $15 as of May 31, 2019, but the range typically falls between $13 and $17. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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Job Description

The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)

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Understand the total hourly compensation opportunity for a Call Center Representative I - Inbound, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
13
17
15

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
14
18
15
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Call Center Representative I - Inbound in United States. The average hourly rate for Call Center Representative I - Inbound ranges from $13 to $17 with the average hourly pay of $15. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $14 to $18 with the average total hourly cash compensation of $15.
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13
17

 

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