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How much does a Call Center Representative I - Inbound make in Lowell, MA? The average Call Center Representative I - Inbound salary in Lowell, MA is $38,900 as of February 26, 2024, but the range typically falls between $34,800 and $44,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Representative I - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative I - Inbound Salary $31,067 Lowell,MA February 26, 2024
25th Percentile Call Center Representative I - Inbound Salary $34,800 Lowell,MA February 26, 2024
50th Percentile Call Center Representative I - Inbound Salary $38,900 Lowell,MA February 26, 2024
75th Percentile Call Center Representative I - Inbound Salary $44,700 Lowell,MA February 26, 2024
90th Percentile Call Center Representative I - Inbound Salary $49,981 Lowell,MA February 26, 2024
25% $34,800 10% $31,067 90% $49,981 75% $44,700 $38,900 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Representative I - Inbound in Lowell, MA

Career Path for this job

  1. This Job:

    Call Center Representative I - Inbound

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Call Center Representative II - Inbound

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
34800
44700
38900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36200
47600
40800
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative I - Inbound in Lowell, MA. The base salary for Call Center Representative I - Inbound ranges from $34,800 to $44,700 with the average base salary of $38,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,200 to $47,600 with the average total cash compensation of $40,800.
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34800
44700

 

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About Lowell, Massachusetts    Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massach....More

Lowell, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Lowell, Massachusetts

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