Call Center Representative I - Inbound Salary in Lowell, Massachusetts

How much does a Call Center Representative I - Inbound make in Lowell, MA? The average Call Center Representative I - Inbound salary in Lowell, MA is $33,400 as of June 27, 2019, but the range typically falls between $30,400 and $37,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Lowell, Massachusetts    Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massach....More

Lowell, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Lowell, Massachusetts

Recently searched related titles: Medical Call Center Representative

Salary estimation for Call Center Representative I - Inbound at companies like : DYCOM INDUSTRIES INC, EMCOR GROUP INC, MATRIX SERVICE CO

Jobs with a similar salary range to Call Center Representative I - Inbound : Contact Center Representative, Contact Center Specialist, Customer Care Center Representative

Job Description

The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)

Take just three simple steps below to generate your own personalized salary report.

Step of 3

Understand the total compensation opportunity for a Call Center Representative I - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
30400
37700
33400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
31200
40300
34700
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative I - Inbound in Lowell, MA. The base salary for Call Center Representative I - Inbound ranges from $30,400 to $37,700 with the average base salary of $33,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $31,200 to $40,300 with the average total cash compensation of $34,700.
Step of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

30400
37700

 

Step of 3

Recalculate your target pay based on your unique skills and experiences

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Call Center Representative I - Inbound in Lowell, MA