How much does a Call Center Representative I - Inbound make in Rockford, IL? The average Call Center Representative I - Inbound salary in Rockford, IL is $34,900 as of March 26, 2024, but the range typically falls between $31,200 and $40,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Representative I - Inbound Salary | $27,831 | Rockford,IL | March 26, 2024 |
25th Percentile Call Center Representative I - Inbound Salary | $31,200 | Rockford,IL | March 26, 2024 |
50th Percentile Call Center Representative I - Inbound Salary | $34,900 | Rockford,IL | March 26, 2024 |
75th Percentile Call Center Representative I - Inbound Salary | $40,100 | Rockford,IL | March 26, 2024 |
90th Percentile Call Center Representative I - Inbound Salary | $44,834 | Rockford,IL | March 26, 2024 |
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The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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About Rockford, Illinois Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is t....More
Rockford, Illinois area prices were up 1.3% from a year ago View the Cost of Living in Rockford, Illinois
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