Hourly Wage for Call Center Representative III - Inbound Salary
How much does a Call Center Representative III - Inbound make hourly in the United States? The average hourly wage for a Call Center Representative III - Inbound in the United States is $24 as of March 26, 2024, but the range typically falls between $21 and $27. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Hourly Pay Rate | Location | Last Updated |
| 10th Percentile Call Center Representative III - Inbound Salary | $19 | US | March 26, 2024 |
| 25th Percentile Call Center Representative III - Inbound Salary | $21 | US | March 26, 2024 |
| 50th Percentile Call Center Representative III - Inbound Salary | $24 | US | March 26, 2024 |
| 75th Percentile Call Center Representative III - Inbound Salary | $27 | US | March 26, 2024 |
| 90th Percentile Call Center Representative III - Inbound Salary | $30 | US | March 26, 2024 |
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Job Description
The Call Center Representative III - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative III - Inbound may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative III - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Call Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Representative II - Inbound
1 - 3 years experience
High School Diploma or Technical Certificate -
This Job:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative IV - Inbound
5 - 7 years experience
High School Diploma or Technical Certificate
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Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education
- Call Center Representative III - Inbound Salaries with a High School Diploma or Technical Certificate
- Call Center Representative III - Inbound Salaries with an Associate's Degree
- Call Center Representative III - Inbound Salaries with a Bachelor's Degree
- Call Center Representative III - Inbound Salaries with a Master's Degree or MBA
- Call Center Representative III - Inbound Salaries with a JD, MD, PhD or Equivalent
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