How much does a Call Center Representative III - Inbound make in the United States? The average Call Center Representative III - Inbound salary in the United States is $39,400 as of May 13, 2019, but the range typically falls between $35,600 and $44,800. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
The Call Center Representative III - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative III - Inbound may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative III - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Working as a Call Center Representative III - Inbound typically requires 3-5 years of related experience. Being a Call Center Representative III - Inboundhas gained proficiency in multiple competencies relevant to the job. (Copyright 2019 Salary.com)
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Includes base and annual incentives