1. What is the average salary of a Call Center Representative III - Outbound?
The average annual salary of Call Center Representative III - Outbound is $55,400.
In case you are finding an easy salary calculator,
the average hourly pay of Call Center Representative III - Outbound is $27;
the average weekly pay of Call Center Representative III - Outbound is $1,065;
the average monthly pay of Call Center Representative III - Outbound is $4,617.
2. Where can a Call Center Representative III - Outbound earn the most?
A Call Center Representative III - Outbound's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Call Center Representative III - Outbound earns the most in San Jose, CA, where the annual salary of a Call Center Representative III - Outbound is $69,600.
3. What is the highest pay for Call Center Representative III - Outbound?
The highest pay for Call Center Representative III - Outbound is $78,516.
4. What is the lowest pay for Call Center Representative III - Outbound?
The lowest pay for Call Center Representative III - Outbound is $39,925.
5. What are the responsibilities of Call Center Representative III - Outbound?
The Call Center Representative III - Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative III - Outbound typically requires an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative III - Outbound typically reports to a supervisor or manager. Being a Call Center Representative III - Outbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Call Center Representative III - Outbound typically requires 3-5 years of related experience.
6. What are the skills of Call Center Representative III - Outbound
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Business Process Outsourcing: Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics.
3.)
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
