upper level job

How much does a Call Center Representative IV - Inbound make in the United States? The average Call Center Representative IV - Inbound salary in the United States is $57,800 as of February 26, 2024, but the range typically falls between $49,600 and $67,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Representative IV - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative IV - Inbound Salary $42,134 US February 26, 2024
25th Percentile Call Center Representative IV - Inbound Salary $49,600 US February 26, 2024
50th Percentile Call Center Representative IV - Inbound Salary $57,800 US February 26, 2024
75th Percentile Call Center Representative IV - Inbound Salary $67,500 US February 26, 2024
90th Percentile Call Center Representative IV - Inbound Salary $76,331 US February 26, 2024
25% $49,600 10% $42,134 90% $76,331 75% $67,500 $57,800 50%(Median) Didn’t find job title? Click
Change Search Criteria
Check out Call Center Representative IV - Inbound jobs in Ashburn, Virginia

Outbound Call Center Representative

Work With Your Handz - Charlottesville, VA

Call Center Agent

Mr. Rogers Windows/Renewal by Andersen - Chesapeake, VA

Call Center Representative

NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC - Falls Church, VA

Job Description

The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Call Center Representative IV - Inbound

Career Path for this job

  1. Down a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Call Center Representative IV - Inbound

    5 - 7 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Call Center Representative IV - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
49600
67500
57800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
52000
79400
61400
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative IV - Inbound in the United States. The base salary for Call Center Representative IV - Inbound ranges from $49,600 to $67,500 with the average base salary of $57,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $52,000 to $79,400 with the average total cash compensation of $61,400.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

49600
67500

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Recently searched related titles: Nuclear Auxiliary Operator, Commercial Insurance Broker, Commercial Escrow Officer

Jobs with a similar salary range to Call Center Representative IV - Inbound : Management Representative

Salary estimation for Call Center Representative IV - Inbound at companies like : Christie Digital Systems Co Ltd, Surprise Economic Development Department on Facebook, Houston Methodist Diagnostic Laboratories

lower level job