Call Center Representative IV - Inbound Salary in the United States

How much does a Call Center Representative IV - Inbound make in the United States? The average Call Center Representative IV - Inbound salary in the United States is $63,000 as of May 13, 2019, but the range typically falls between $53,900 and $77,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
53900
77900
63000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
55300
87400
66200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative IV - Inbound in United States. The base salary for Call Center Representative IV - Inbound ranges from $53,900 to $77,900 with the average base salary of $63,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $55,300 to $87,400 with the average total cash compensation of $66,200.
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53900
77900

 

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