How much does a Call Center Representative IV - Inbound make in the United States? The average Call Center Representative IV - Inbound salary in the United States is $66,200 as of August 27, 2021, but the range typically falls between $56,700 and $81,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $56,700 10% $48,051 90% $96,194 75% $81,900 $66,200 50%(Median)
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Check out Call Center Representative IV - Inbound jobs in Virginia

Call Center Representative: REMOTE

Addison Group - Annandale, VA

Call Center Representative

Atlantic Vision Partners LLC - Forest, VA

Call Center Representative

Ashley Furniture HomeStore - Fredericksburg, VA

Job Description

The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2021 Salary.com)

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Average Base Salary

Core compensation

 
 
 
56700
81900
66200

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
58100
91900
69600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative IV - Inbound in the United States. The base salary for Call Center Representative IV - Inbound ranges from $56,700 to $81,900 with the average base salary of $66,200. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,100 to $91,900 with the average total cash compensation of $69,600.
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56700
81900

 

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Salary estimation for Call Center Representative IV - Inbound at companies like : CHRISTOPHER & BANKS CORP, VASO CORP, WORLD FUEL SERVICES CORP

Jobs with a similar salary range to Call Center Representative IV - Inbound : Revenue Integrity Analyst, Metrologist