How much does a Call Center Representative IV - Inbound make in Massachusetts? The average Call Center Representative IV - Inbound salary in Massachusetts is $63,000 as of March 26, 2024, but the range typically falls between $54,100 and $73,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Representative IV - Inbound Salary | $45,997 | MA | March 26, 2024 |
25th Percentile Call Center Representative IV - Inbound Salary | $54,100 | MA | March 26, 2024 |
50th Percentile Call Center Representative IV - Inbound Salary | $63,000 | MA | March 26, 2024 |
75th Percentile Call Center Representative IV - Inbound Salary | $73,600 | MA | March 26, 2024 |
90th Percentile Call Center Representative IV - Inbound Salary | $83,251 | MA | March 26, 2024 |
Spanish Call Center Representative - 100% Remote
Tivly - North Las Vegas, NV
Synergy Companies - Perris, CA
APFSC - Rancho Santa Margarita, CA
YABAR DENTAL (VB) - Riverside, CA
The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
3 - 5 years experience
High School Diploma or Technical Certificate
5 - 7 years experience
High School Diploma or Technical Certificate
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Attleboro, MA | Avg. Salary $60,689 | Date Updated March 26, 2024 |
Location Barnstable, MA | Avg. Salary $61,325 | Date Updated March 26, 2024 |
Location Fitchburg, MA | Avg. Salary $61,672 | Date Updated March 26, 2024 |
Location Hyannis, MA | Avg. Salary $61,094 | Date Updated March 26, 2024 |
Location Leominster, MA | Avg. Salary $60,920 | Date Updated March 26, 2024 |
Location Malden, MA | Avg. Salary $64,854 | Date Updated March 26, 2024 |
Location Methuen, MA | Avg. Salary $61,788 | Date Updated March 26, 2024 |
Location Newton, MA | Avg. Salary $64,854 | Date Updated March 26, 2024 |
Location Revere, MA | Avg. Salary $64,854 | Date Updated March 26, 2024 |
Location Weymouth, MA | Avg. Salary $63,176 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More
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