upper level job

How much does a Call Center Representative IV - Inbound make in Michigan? The average Call Center Representative IV - Inbound salary in Michigan is $57,200 as of March 26, 2024, but the range typically falls between $49,100 and $66,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Call Center Representative IV - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative IV - Inbound Salary $41,725 MI March 26, 2024
25th Percentile Call Center Representative IV - Inbound Salary $49,100 MI March 26, 2024
50th Percentile Call Center Representative IV - Inbound Salary $57,200 MI March 26, 2024
75th Percentile Call Center Representative IV - Inbound Salary $66,800 MI March 26, 2024
90th Percentile Call Center Representative IV - Inbound Salary $75,540 MI March 26, 2024
25% $49,100 10% $41,725 90% $75,540 75% $66,800 $57,200 50%(Median) Didn’t find job title? Click
Change Search Criteria

Job Description

The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Call Center Representative IV - Inbound in Michigan

Career Path for this job

  1. Down a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Call Center Representative IV - Inbound

    5 - 7 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Select a city to view specific salary and bonus information for Call Center Representative IV - Inbound

Loading results...
Location Avg. Salary Date Updated
Location Taylor, MI Avg. Salary $58,201 Date Updated March 26, 2024
Location Acme, MI Avg. Salary $54,440 Date Updated March 26, 2024
Location Ada, MI Avg. Salary $56,118 Date Updated March 26, 2024
Location Addison, MI Avg. Salary $58,143 Date Updated March 26, 2024
Location Adrian, MI Avg. Salary $57,275 Date Updated March 26, 2024
Location Afton, MI Avg. Salary $53,746 Date Updated March 26, 2024
Location Ahmeek, MI Avg. Salary $55,019 Date Updated March 26, 2024
Location Akron, MI Avg. Salary $53,804 Date Updated March 26, 2024
Location Alanson, MI Avg. Salary $53,746 Date Updated March 26, 2024
Location Alba, MI Avg. Salary $53,746 Date Updated March 26, 2024
lower level job