Call Center Scheduler I Salary in North Carolina
Call Center Scheduler I Salary in North Carolina
How much does a Call Center Scheduler I make in North Carolina? The average Call Center Scheduler I salary in North Carolina is $50,500 as of March 26, 2024, but the range typically falls between $44,100 and $59,300. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Scheduler I Salary | $38,273 | NC | March 26, 2024 |
| 25th Percentile Call Center Scheduler I Salary | $44,100 | NC | March 26, 2024 |
| 50th Percentile Call Center Scheduler I Salary | $50,500 | NC | March 26, 2024 |
| 75th Percentile Call Center Scheduler I Salary | $59,300 | NC | March 26, 2024 |
| 90th Percentile Call Center Scheduler I Salary | $67,312 | NC | March 26, 2024 |
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Job Description
The Call Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Call Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Call Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Call Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Call Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Call Center Scheduler I
0 - 2 years experience
Bachelor's Degree -
Up a level:
Call Center Scheduler II
2 - 4 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Call Center Scheduler I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Aberdeen, NC | Avg. Salary $47,385 | Date Updated March 26, 2024 |
| Location Advance, NC | Avg. Salary $49,171 | Date Updated March 26, 2024 |
| Location Ahoskie, NC | Avg. Salary $49,171 | Date Updated March 26, 2024 |
| Location Alamance, NC | Avg. Salary $49,224 | Date Updated March 26, 2024 |
| Location Albemarle, NC | Avg. Salary $49,539 | Date Updated March 26, 2024 |
| Location Albertson, NC | Avg. Salary $47,543 | Date Updated March 26, 2024 |
| Location Alexander, NC | Avg. Salary $48,278 | Date Updated March 26, 2024 |
| Location Alexis, NC | Avg. Salary $50,905 | Date Updated March 26, 2024 |
| Location Alliance, NC | Avg. Salary $47,753 | Date Updated March 26, 2024 |
| Location Almond, NC | Avg. Salary $47,805 | Date Updated March 26, 2024 |
About North Carolina
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Level of Education
- Call Center Scheduler I Salaries with a High School Diploma or Technical Certificate
- Call Center Scheduler I Salaries with an Associate's Degree
- Call Center Scheduler I Salaries with a Bachelor's Degree
- Call Center Scheduler I Salaries with a Master's Degree or MBA
- Call Center Scheduler I Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Call Center Scheduler I Job
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About North Carolina North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More
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