upper level job

How much does a Call Center Scheduler I make in Pennsylvania? The average Call Center Scheduler I salary in Pennsylvania is $52,300 as of February 26, 2024, but the range typically falls between $45,700 and $61,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Call Center Scheduler I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Scheduler I Salary $39,691 PA February 26, 2024
25th Percentile Call Center Scheduler I Salary $45,700 PA February 26, 2024
50th Percentile Call Center Scheduler I Salary $52,300 PA February 26, 2024
75th Percentile Call Center Scheduler I Salary $61,400 PA February 26, 2024
90th Percentile Call Center Scheduler I Salary $69,685 PA February 26, 2024
25% $45,700 10% $39,691 90% $69,685 75% $61,400 $52,300 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Call Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Call Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Call Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Call Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Scheduler I in Pennsylvania

Career Path for this job

  1. This Job:

    Call Center Scheduler I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Call Center Scheduler I

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Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $53,729 Date Updated February 26, 2024
Location Aaronsburg, PA Avg. Salary $50,630 Date Updated February 26, 2024
Location Abbottstown, PA Avg. Salary $51,238 Date Updated February 26, 2024
Location Abington, PA Avg. Salary $55,538 Date Updated February 26, 2024
Location Ackermanville, PA Avg. Salary $56,010 Date Updated February 26, 2024
Location Acme, PA Avg. Salary $49,560 Date Updated February 26, 2024
Location Acosta, PA Avg. Salary $48,227 Date Updated February 26, 2024
Location Adah, PA Avg. Salary $51,275 Date Updated February 26, 2024
Location Adamsburg, PA Avg. Salary $51,380 Date Updated February 26, 2024
Location Adamstown, PA Avg. Salary $52,101 Date Updated February 26, 2024

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