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Hourly Wage for Call Center Scheduling Supervisor Salary in the United States

Hourly Wage for Call Center Scheduling Supervisor Salary

How much does a Call Center Scheduling Supervisor make hourly in the United States? The average hourly wage for a Call Center Scheduling Supervisor in the United States is $37 as of March 26, 2024, but the range typically falls between $31 and $43. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Scheduling Supervisor Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Call Center Scheduling Supervisor Salary $27 US March 26, 2024
25th Percentile Call Center Scheduling Supervisor Salary $31 US March 26, 2024
50th Percentile Call Center Scheduling Supervisor Salary $37 US March 26, 2024
75th Percentile Call Center Scheduling Supervisor Salary $43 US March 26, 2024
90th Percentile Call Center Scheduling Supervisor Salary $48 US March 26, 2024
25% $31 10% $27 90% $48 75% $43 $37 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Scheduling Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Call Center Scheduling Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Call Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Call Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Call Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Job Openings for Call Center Scheduling Supervisor

Career Path for this job

  1. Down a level:

    Call Center Scheduler III

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Call Center Scheduling Supervisor

    3 + years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Scheduling Manager

    5 + years experience
    Bachelor's Degree

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Understand the total hourly compensation opportunity for a Call Center Scheduling Supervisor, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
31
43
37

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
33
46
39
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Call Center Scheduling Supervisor in the United States. The average hourly rate for Call Center Scheduling Supervisor ranges from $31 to $43 with the average hourly pay of $37. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $33 to $46 with the average total hourly cash compensation of $39.
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For a real-time salary target, tell us more about your role in the four categories below.

31
43

 

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