How much does a Contact Center Traffic and Scheduling Supervisor make in New Hampshire? The average Contact Center Traffic and Scheduling Supervisor salary in New Hampshire is $80,613 as of February 26, 2024, but the range typically falls between $71,244 and $96,010. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Traffic and Scheduling Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Traffic and Scheduling Supervisor Salary $62,714 NH February 26, 2024
25th Percentile Contact Center Traffic and Scheduling Supervisor Salary $71,244 NH February 26, 2024
50th Percentile Contact Center Traffic and Scheduling Supervisor Salary $80,613 NH February 26, 2024
75th Percentile Contact Center Traffic and Scheduling Supervisor Salary $96,010 NH February 26, 2024
90th Percentile Contact Center Traffic and Scheduling Supervisor Salary $110,027 NH February 26, 2024
25% $71,244 10% $62,714 90% $110,027 75% $96,010 $80,613 50%(Median) Didn’t find job title? Click
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Job Description for Contact Center Traffic and Scheduling Supervisor

Contact Center Traffic and Scheduling Supervisor supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Contact Center Traffic and Scheduling Supervisor monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Contact Center Traffic and Scheduling Supervisor reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Traffic and Scheduling Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Traffic and Scheduling Supervisor in New Hampshire

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Location Avg. Salary Date Updated
Location Bedford, NH Avg. Salary $81,632 Date Updated February 26, 2024
Location Derry, NH Avg. Salary $83,846 Date Updated February 26, 2024
Location Merrimack, NH Avg. Salary $86,246 Date Updated February 26, 2024
Location Salem, NH Avg. Salary $84,973 Date Updated February 26, 2024
Location Acworth, NH Avg. Salary $81,084 Date Updated February 26, 2024
Location Alstead, NH Avg. Salary $81,084 Date Updated February 26, 2024
Location Alton, NH Avg. Salary $81,253 Date Updated February 26, 2024
Location Alton Bay, NH Avg. Salary $81,233 Date Updated February 26, 2024
Location Amherst, NH Avg. Salary $86,246 Date Updated February 26, 2024
Location Andover, NH Avg. Salary $81,276 Date Updated February 26, 2024

Career Path for Contact Center Traffic and Scheduling Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Traffic and Scheduling Supervisor, the first career path typically progresses to Contact Center Scheduling Manager.

Additionally, the second career path typically progresses to Contact Center Traffic and Scheduling Manager.

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Contact Center Traffic and Scheduling Supervisor Salary in New Hampshire
Contact Center Traffic and Scheduling Supervisor Salary Graph, Regional Distribution and Summary