Call Center Traffic and Scheduling Analyst Salary in Alaska

How much does a Call Center Traffic and Scheduling Analyst make in Alaska? The average Call Center Traffic and Scheduling Analyst salary in Alaska is $56,000 as of May 31, 2019, but the range typically falls between $48,900 and $63,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Alaska

About Alaska    Alaska is the northernmost and westernmost state in the United States and has the most easterly longitude in the United States because the Aleutian Is....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Palmer, AK Avg. Salary $55,333 Date Updated May 31, 2019
Location Sitka, AK Avg. Salary $54,107 Date Updated May 31, 2019
Location Adak, AK Avg. Salary $55,333 Date Updated May 31, 2019
Location Akiachak, AK Avg. Salary $55,333 Date Updated May 31, 2019
Location Akiak, AK Avg. Salary $55,333 Date Updated May 31, 2019
Location Akutan, AK Avg. Salary $55,333 Date Updated May 31, 2019
Location Alakanuk, AK Avg. Salary $55,333 Date Updated May 31, 2019
Location Aleknagik, AK Avg. Salary $55,333 Date Updated May 31, 2019
Location Allakaket, AK Avg. Salary $54,889 Date Updated May 31, 2019
Location Ambler, AK Avg. Salary $54,889 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Alaska