Call Center Traffic and Scheduling Analyst Salary in Arizona

How much does a Call Center Traffic and Scheduling Analyst make in Arizona? The average Call Center Traffic and Scheduling Analyst salary in Arizona is $49,400 as of May 31, 2019, but the range typically falls between $43,100 and $56,200. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Arizona

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Salary estimation for Call Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Aguila, AZ Avg. Salary $48,879 Date Updated May 31, 2019
Location Ajo, AZ Avg. Salary $47,508 Date Updated May 31, 2019
Location Alpine, AZ Avg. Salary $46,414 Date Updated May 31, 2019
Location Amado, AZ Avg. Salary $45,709 Date Updated May 31, 2019
Location Apache Junction, AZ Avg. Salary $48,170 Date Updated May 31, 2019
Location Arivaca, AZ Avg. Salary $45,709 Date Updated May 31, 2019
Location Arizona City, AZ Avg. Salary $47,938 Date Updated May 31, 2019
Location Arlington, AZ Avg. Salary $48,879 Date Updated May 31, 2019
Location Ash Fork, AZ Avg. Salary $45,594 Date Updated May 31, 2019
Location Avondale, AZ Avg. Salary $49,245 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Arizona